Fri, Nov 07, 2014 - Page 9 News List

Group offers antidote to media scaremongering over Ebola

The team behind Syria Deeply have created a new single-issue Web site on the medical crisis in west Africa

By Ben Cardew  /  The Guardian

Illustration: Mountain People

The Ebola crisis has brought out the worst in some elements of Western media outlets, which are prone to exaggeration, scaremongering and shock tactics.

Ebola Deeply, a new single-issue Web site from the team behind Syria Deeply, could help to rectify this situation. As with Syria Deeply, the site offers a mixture of original reporting and aggregation from a team made up of journalists — many of them on the ground in affected countries — technologists and experts in the field.

Lara Setrakian, a former television news correspondent for Bloomberg Television and ABC News who founded parent site News Deeply in 2012, describes the company’s model as an “onramp” for news stories.

“There needs to be something that helps get users — readers, viewers — onboarded to a story, understanding enough of the narrative that they can find the next piece more interesting and engaging,” Setrakian said. “When [media outlets] fade in and out of reporting on certain issues, it becomes very hard for our audience to catch up on what happened in the space between.”

The sites offer a similar mixture of content, including op-ed pieces from a network of experts, maps, timelines, videos, executive summaries, aggregated news from around the world and the Syria/Ebola Files: collections of text and interactive materials designed to help readers understand the background to the current situation.

“We see ourselves as a supplement, almost like a vitamin — vitamin Syria,” Setrakian said. “The notion of a universal story page is very helpful for our readers and it is also just like journalism in the public service, when we were talking about radio or television, except for now it is digital.”

This might, on the face of it, sound like a reaction to the failings of mainstream media. However, Setrakian believes the problem is more rudimentary.

“It is not the fault of any one news organization. It is simply the systematic outcome of general-interest news reporting and a very complex world,” she said. “Some of the news coverage [of Ebola] has definitely stoked hysterical fears, but it is just the nature of the story that is so frightening. Even the most straightforward news coverage is going to stoke fears.”

The origins of News Deeply lie in Setrakian’s experience as a Middle East correspondent for ABC News. She loved the job, she said, but became aware of a systemic gap in the linear reporting that mainstream news outlets produce.

“A news piece would come and go and the story, the issue itself, would still be there,” she said. “There was still so much unaccounted for. There was only really a limited amount of information you could pack into a two or three or even seven and eight-minute piece.”

After discussing her ambitions and frustrations with Azeo Fables, a technologist with a background in startups and project management, the pair launched Syria Deeply in 2012.

“People thought I was crazy — even my mother thought I was nuts. She could not compute that I left TV to start a Web site,” Setrakian said. “As a Middle Eastern correspondent, I could not just watch this problem continue without trying a better way of designing our coverage. Syria was too important to leave off the pages for good.”

The site quickly found an audience, including “diplomats, Syrians — mostly living abroad — a lot of students of Middle Eastern Studies, professors, think tanks,” and scored a number of scoops, including the news that the Islamic State group, formerly known as the Islamic State of Iraq and the Levant, had issued 11 rules for journalists in Deir Ezzor, Syria, a story that was picked up around the world.

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