An apology for bad service
Regarding the incident described by bus passenger Valerie Caroon (Letters, March 10, page 8) and reported in the Liberty Times (the Taipei Times’ sister newspaper) on March 13, in which she said she was shooed off a route Red 36 bus by the driver while riding in New Taipei City’s (新北市) Tamsui District (淡水), the New Taipei City Government Transportation Department wishes to apologize to the passenger who received such inappropriate treatment.
As soon as we were informed about the incident, our department instructed Tamsui Motor Transport Ltd to handle it in an appropriate manner.
According to Tamsui Motor Transport, the driver and the foreign passenger in question were unable to speak each other’s languages, and the driver mistakenly thought that the passenger wanted to get off at Aletheia University, and so gestured with his hand.
However, a review of the on-board monitor camera footage shows that the driver did in fact shoo the member of the public off the bus.
Our department wishes to reiterate that public transport services should respect their passengers without any distinction as to race, status or gender.
As well as formally instructing the Tamsui Motor Transport company to submit a self-criticism and to discipline the staff member who acted negligently, we have asked them to improve their staff education and training.
The incident in question has been assessed and recorded as a failure to meet New Taipei City’s urban bus operation service standards.
Should a similar incident occur in the future, it will be handled directly in accordance with the Highway Act (公路法).
New Taipei City Government Transportation Department
An outrageous dismissal of the exemplary Taiwanese fight against COVID-19 has been perpetrated by the EU. There is no excuse. I presume that everyone who reads the Taipei Times knows that the EU has excluded Taiwan from its so-called “safe list,” which permits citizens unhindered travel to and from the countries of the EU. As the EU does not feel that it needs to explain the character of this exclusive list, perhaps we should examine it ourselves in some detail. There are 14 nations on the list that have been chosen as safe countries of origin and safe countries of destination for
Filmmakers in Taiwan used to struggle when it came to telling a story that could resonate internationally. Things started to change when the 2017 drama series The Teenage Psychic (通靈少女), a collaboration between HBO Asia and Taiwanese Public Television Service (PTS), became a huge hit not just locally, but also internationally. The coming-of-age story was adapted from the 2013 PTS-produced short film The Busy Young Psychic (神算). Entirely filmed in Taiwan, the Mandarin-language series even made it on HBO’s streaming platforms in the US. It is proof that a well-told Taiwanese story can absolutely win the hearts and minds of hard-to-please
Drugged with sedatives, handcuffed and wearing a bright orange prison tunic, British fraud investigator and former journalist Peter Humphrey was escorted by warders into an interrogation room filled with reporters, locked inside a steel cage and fastened to a metal “tiger chair.” Humphrey recalls: “I was completely surrounded by officers, dazed, manacled and with cameras pointing at me through the bars. I was fighting for my life like a caged animal. It was horrifying.” Footage from the interrogation was later artfully edited to give the appearance of a confession and broadcast on Chinese state media. While this might sound like an
The US House of Representatives on July 1 passed by unanimous consent a bipartisan bill that would penalize Chinese officials who implement Beijing’s new national security legislation in Hong Kong, as well as banks that do business with them. The following day, the US Senate unanimously passed the bill, which was later sent to the White House, where it awaits US President Donald Trump’s signature. The bill does not spell out what the sanctions would look like and Trump has yet to sign it into law, but Reuters on Thursday last week reported that five major Chinese state lenders are considering