Samsung Electronics Co is in discussions about “potential safety issues” concerning some of its washing machines after a class-action lawsuit complained the appliances were exploding, the company said on Wednesday.
The news comes after the South Korean electronics giant recalled millions of its Galaxy Note 7 smartphones following a series of battery explosions.
Samsung is “in active discussions” with the US Consumer Product Safety Commission on issues with top-load washing machines manufactured between March 2011 and April this year, a company statement said.
“In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items,” it said.
Samsung recommended consumers use the “lower speed delicate cycle” when washing bedding or bulky items until it can offer additional information or remedies.
The commission confirmed it is in discussions with Samsung and that they are “working on a remedy for affected consumers.”
A US law firm has filed suit in New Jersey “alleging that some Samsung top-loading washing machines explode in owners homes,” leading to potential injury or damage, attorney Jason Lichtman said earlier on Wednesday.
“Users have reported Samsung top-load washers exploding as early as the day of installation, while other owners have seen their machines explode months or even more than a year after purchase,” the firm said in a statement.
PHONES
Samsung yesterday said it would resume sales of new Galaxy Note 7 smartphones in South Korea this week, hoping to turn the page on the troubled device after an ongoing global recall prompted by battery explosions.
The company on Sept. 2 suspended sales of the oversized “phablet” and recalled 2.5 million units shipped worldwide after faulty batteries caused the phones to explode while charging.
With the recall underway in 10 nations where the device had been launched, 60 percent of users in Samsung’s key market, the US, had swapped their handsets for replacements provided by the company, as of Tuesday.
Eighty percent of Note 7 customers are expected to complete the exchange this week in South Korea, where sales of new phones equipped with fault-free batteries are to resume on Saturday, Samsung said in a statement.
The new Note 7 is to gradually hit stores in other markets, including some European countries on Oct. 28, the company said.
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