The Consumers’ Foundation yesterday called for a clear set of rules governing video and DVD rental stores that fail to fully disclose information to customers who are unfairly penalized for overdue rentals.
The consumer watchdog yesterday unveiled the results of a recent survey it conducted with four video and DVD rental businesses — traditional stores Asia 1 and Blockbuster, as well CatchPlay and iVideo, both online stores.
The survey showed that two stores did not provide customers with an opportunity to read through the terms and conditions on which rentals are made. The stores also had different standards and methods of charging fees for returning videos and DVDs late or in the event of loss or damage.
While rental stores require customers to agree to buy the video or DVD at its full retail price if lost or damaged, Yu Kai-hsiung (游開雄), publisher of the foundation’s Consumer Reports Magazine, said this was unreasonable as it did not take into account the depreciation in the value of the video or DVD.
“Rental stores should keep a record of the date and price at which they purchased the item and charge the penalty according to the movie’s depreciated value, not as if the movie was newly purchased,” Yu said.
The foundation also called on rental stores to set a lower maximum on the number of movies a customer is allowed to rent at one time to decrease the risk of large fines in the event that a customer’s account and password are hacked or a membership card is stolen or lost.
Taipei City Councilor Wang Hao (王浩) of the Chinese Nationalist Party (KMT) on Monday called for security improvements to the MRT, as fare evasion has increased more than 13-fold on the metropolitan railway system over the past five years. Taipei Mayor Ko Wen-je (柯文哲) has spoken out against fare evasion and other contraventions of MRT regulations, but since he took office in 2015 the number of contraventions has more than doubled, Wang said, adding that there were 537 cases in 2015 compared with 959 last year. A video was posted to YouTube in June showing people how to evade paying a fare,
FEELING MISUNDERSTOOD: Media speculation has fueled confusion about the KMT’s reasons for skipping a Chinese forum and delaying an AIT meeting, party sources said The Chinese Nationalist Party (KMT) on Sunday said that it is not seeking to improve relations with the US or China at the expense of the other, and that its relations with the countries would be topic-based. The party has faced questions over its foreign policy after it on Monday last week announced its withdrawal from the annual Straits Forum and delayed planned talks with the American Institute in Taiwan (AIT). The party has also taken a tough stance on the importation of US meat containing ractopamine, while also lambasting China for increasing its military activity in and around the Taiwan Strait. Following
FATAL FIRE: The health department is trying to contact the inspector who visited the site of the illegal nursing home to ask why they did not advise follow-up checks The Taipei City Government yesterday said that a health department inspector last year had visited the site of a long-term care facility in Neihu District (內湖) after receiving a report questioning its status. A fire broke out at the facility on Tuesday afternoon, killing three people. The Taipei Fire Department said that it received a report about a fire on the first floor of a four-story residential building on Kangning Road Sec. 1 at 2:38pm on Tuesday, firefighters arrived at 2:43pm and the fire was put out by 3:07pm. The firefighters found three men in beds and rushed them to hospital for
Yuchi Township (魚池) fishers have appealed to the Nantou County Government for help in dealing with an invasive fish species in Sun Moon Lake (日月潭), where it has devastated the local ecosystem. Fishers at Sun Moon Lake have been using electrofishing in an attempt to eliminate the giant snakehead fish — found in Africa and Southeast Asia — but they have struggled to keep up with the growing population of the species, which breeds during September and October, the county government said on Monday. The county has contacted researchers at National Tsing Hua University, saying it hoped they could come up