Asustek Computer Inc (華碩電腦) recalled units of its newly launched desktop, the EeeBox, from Japan on Saturday, after reports of computer virus infection.
The recall covers the 300 units sold in Japan since the EeeBox was launched on Oct. 3, marketing department publicist Beck Lee (李育陞) said by telephone yesterday.
However, “the first batch of 1,000 units shipped to Japan that haven’t been sold have also been recalled as a precautionary measure,” Lee said.
The company will make a formal announcement at a later date, he said.
Asustek said the virus problem was only in the software on EeeBox units shipped to Japan, and does not affect shipments of the desktop to other Asia-Pacific countries. A preliminary investigation showed the virus could have come from the company’s Japanese-language software assembly line, Lee said.
Japanese consumers have reported finding encrypted texts on their EeeBox computers.
Lee said Asustek’s EeeTop desktops were not affected by the virus.
The EeeTop is a step up from the EeeBox and features touch screens and stylish keyboards. The company sold more than 100,000 EeeTop units worldwide in August and last month.
“Since EeeTop runs on completely different software, it is not affected at all by this virus scare,” Lee said.
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