A survey of 30 Internet shopping Web sites and sellers found that none of the platforms or sellers conformed to e-commerce regulations, the Taipei Department of Legal Affairs said yesterday.
A total of 26 sites broke the rules governing the return of defective merchandise, while 18 were found to have information missing from the standard contract for online shopping Web sites provided by the Ministry of Economic Affairs, such as the name of the company, its address and telephone number.
Among the violators were some big names in the local e-commerce industry, including ET Mall (東森購物), which contravened both aforementioned regulations, and PChome Online Inc (網路家庭), whose policies on transactions that involve erroneously priced products violated the standard contract, while seller “althiser8939” on the Web site Ruten.com (露天拍賣) erroneously told a buyer that there was no seven-day refund period for the products they had purchased.
Taipei Department of Legal Affairs Commissioner Yang Fang-ling (楊芳玲), who is also the city’s chief consumer protection officer, said e-commerce has become the second-largest source of disputes handled by Taipei’s consumer protection officers.
Yang said that with the exception of seven categories of products, all items must be refundable within seven days of their purchase with no questions asked.
The seven categories are raw food and vegetables, customized products, newspapers and magazines, computer and video games, international flight tickets, personal sanitation products and online services offered for a limited time — for example online music and movie streaming.
Yang said that many sites tell buyers they have seven days to return defective products, but the Civil Code (民法) dictates a six-month period during which the items can be returned.
She said that sites that fail to update the information in line with the regulations within a set time frame would face a fine of between NT$30,000 and NT$300,000.
FUKUOKA SITUATION: Japanese media reported that the pathogen is expected to be identified by the summer, while the CDC downplayed the idea that it was hMPV A “mysterious cold-like illness” reported in Japan’s Fukuoka Prefecture does not seem to be a new disease, but Japanese authorities have been asked about the situation, the Centers for Disease Control (CDC) said yesterday. The Fukuoka Prefectural Medical Association on Wednesday told a news conference that a “mystery cold” that has become a hot topic on social media is “highly likely to be caused by some kind of viral infection,” Japan’s KBC News reported. “Many people are experiencing symptoms starting with a sore throat, followed by a runny nose, phlegm and a severe cough,” KBC News reported, citing association officials. Health authorities are
Nvidia Corp CEO Jensen Huang (黃仁勳) arrived in Taiwan yesterday ahead of upcoming AI and technology events, saying he plans to meet with clients and Taiwan Semiconductor Manufacturing Co Chairman C.C. Wei (魏哲家) during his visit. After landing at Taipei Songshan Airport, Huang posed for photos with fans and handed out Yakult drinks to reporters and supporters waiting at the scene, saying he has “a lot to do” during the trip. Asked about reports that Nvidia’s planned headquarters site in Taipei’s Beitou Shilin Technology Park could break ground on May 27, Huang said that if the company holds an event, he would
The Ministry of Finance this afternoon announced the winning numbers for the March-April uniform invoice lottery. The winning number for the NT$10 million (US$318,060) special prize is 19531471, and the winning number for the NT$2 million grand prize is 85941329. Three numbers were drawn for the NT$200,000 first prize: 07225810, 20231230 and 83518781. Those with receipts matching the last seven digits of any of the first-prize numbers will win the NT$40,000 second prize, while those matching the last six digits will win the NT$10,000 third prize. Those whose receipts match the last five digits of the first-prize numbers can claim the NT$4,000 fourth prize,
Taiwan Travelogue (臺灣漫遊錄), which earlier this week became the first Taiwanese novel to win the International Booker Prize, is to be adapted into a television series through a Taiwan-Japan coproduction, producer Chang Chen-yu (張辰漁) said yesterday. Chang, a producer at World Softest Production Film Co, wrote on Facebook that the company had been searching for projects with international appeal that retain a strong Taiwanese identity after colleagues and Japanese partners strongly recommended the novel. After reading the book, Chang said he immediately decided to pursue the screen rights. “A great story has the power to transcend time and borders, and connect countless people,”
RSS