Japan is fighting back against online abuse of athletes and sports authorities have a warning for trolls planning to target competitors at this year’s Asian Games: You are being watched.
Online abuse is felt by athletes all over the world, affecting their performances and mental health, leaving them fearing for their safety and even causing them to quit their sports.
Japan is no exception and efforts are belatedly being made to tackle the problem, from dedicated lawyers to teams monitoring social media for offensive posts.
Photo: AFP
“Even a single negative comment can cut deeply,” Japanese Olympic Committee (JOC) official Misa Chida told reporters. “Athletes don’t want to see things like that, so a lot of them choose not to look at social media at all, and that means they miss the 99 percent of messages that are supportive. That’s a real shame.”
Chida was part of a dedicated team of JOC officials monitoring social media at the Milan-Cortina Winter Olympics in February.
Six staff members in Milan and 22 in Tokyo checked around the clock for posts abusing Japanese athletes, using manual and artificial intelligence searches.
They worked in conjunction with Meta — owner of Instagram, Facebook and WhatsApp — and Japanese company Line Yahoo.
The team asked social media companies to take down almost 2,000 posts and succeeded in having nearly 600 removed.
The JOC said they plan to repeat their monitoring activities at their home Asian Games, which are to be held in Nagoya and the wider Aichi area from Sept. 19 to Oct. 4.
On top of that, Asian Games organizers said that they would run a wider monitoring program aimed at protecting athletes from all competing countries.
“We now understand what kinds of comments appear on a daily basis and how they upset athletes,” JOC official Hirofumi Takeshita said. “We’ve learned how much energy we need to devote to this.”
The JOC is not the first sporting organization to carry out a social media monitoring program.
The International Olympic Committee ran one in more than 35 languages at the 2024 Paris Games, and there have also been initiatives in soccer and tennis.
“As awareness of these initiatives grows among athletes, staff and everyone working on the ground, that in itself contributes to a greater sense of psychological safety,” Chida said.
Japan has been relatively late to the party, said lawyer Shun Takahashi, who leads a seven-strong legal group dedicated to protecting athletes from online abuse.
Takahashi said that his group, founded in 2024, is a “safe haven” for athletes, many of whom feel uncomfortable talking about the issue.
“They worry that showing vulnerability might lead a coach to bench them or that others will see them as weak,” he said. “Many athletes are raised with the idea that they must always be strong and they don’t want to be perceived otherwise.”
Takahashi offered support in the case of Taiki Sekine, a professional baseball player who last year took legal action against online abusers.
Sekine, who received messages such as “I hope your whole family dies in an accident,” has won several settlements and lodged criminal complaints against the worst cases.
The domestic nature of Sekine’s case made it easier to prosecute than social media abuse that crosses international borders.
Takahashi said that legal action has “a deterrent effect” on online trolls, many of whom he says are in their teens or early 20s.
“It makes them realize the risk involved,” he said.
However, while Japan is now taking a proactive approach to online abuse, those involved say there is still a long way to go.
Less than one-third of the posts that the JOC’s Olympic monitoring team requested be deleted were actually taken down by social media companies.
Takeshita said the tech firms were “very cooperative,” but added that their view of which posts were offensive did not always match up.
“Yes, there was a gap, but it was a gap that we were able to identify by actually doing this work,” he said. “That’s better than having an unidentified gap that never gets bridged. Now that we know where the differences lie, we can work to close them.”
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