Outsourced, in which a Seattle call center manager named Todd (Josh Hamilton) is fired and then dispatched to India as a consultant to train his own replacement, is a wonderful surprise.
At first it threatens to be just another fish-out-of-water story. The film’s director, John Jeffcoat and his co-writer, George Wing, hit expected marks, from the moment when a street urchin swipes the hero’s cellphone to the bit where Todd learns why Indian people don’t eat with their left hand to the scene where Todd realizes that his sharpest employee, an outspoken young woman named Asha (Ayesha Dharker), is gorgeous and has a crush on him.
Gratifyingly, though, the filmmakers treat Todd’s story as a springboard for a smart look at the effect of cultural difference on work, friendship and love, and the global economy’s impact on national and personal identity.
PHOTOS: COURTESY OF JOINT ENTERTAINMENT
Todd, being American, has no sense of himself as an American. He has an allergic reaction to Indian culture (embodied by the intestinal distress he suffers after eating local food). He is also taken aback by Indians’ emphasis on family ties and social obligations, and they in turn are politely aghast at Todd’s disconnection from his own relatives.
Todd’s trainee, the polite, 40-ish Puro (Asif Basra), lives with his parents and is surprised that Todd lives alone and rarely visits his own mother. He insists that Todd forgo his prearranged hotel room and stay at his home, where his mom cooks up a storm and grills Todd on why he isn’t married yet.
Todd is initially concerned with improving his employees’ minutes-per-call rating and going home. He’s bored by his job and can’t believe that his employees like the kitschy Americana (including Green Bay Packers cheese hats) sold through his company’s catalog.
PHOTOS: COURTESY OF JOINT ENTERTAINMENT
But during an impulsive trip to a McDonald’s knockoff that doesn’t serve beef, he meets a fellow American (Larry Pine, in a brilliant cameo) who advises him: “I was resisting India. Once I gave in, I did much better.”
Todd has an epiphany while wading into a local water tank (photographed, with cross- cultural wit, to suggest a baptism). He also comes to understand Indians’ comfort with images of Kali, the Hindu goddess of creation, preservation and destruction. Todd learns that change can be negative, positive or simply neutral, and what matters is how one reacts to it.
The film shows that individuals in every nation are nearly powerless before the global economy, a force that shatters tradition and compels people to think of themselves as self-interested free agents. This pragmatic point of view is articulated by Asha, who rhetorically asks Todd why it’s necessary for Indian call-center workers to pose as Americans while selling cheap junk made in China.
PHOTOS: COURTESY OF JOINT ENTERTAINMENT
The key to survival is adaptability, a quality demonstrated by every major character in Outsourced — particularly Todd, who adapts to his hosts’ culture and language and makes them more invested in their jobs by rewarding efficiency gains with products from the company’s catalog.
In its modest way, Outsourced may be unique: a charming culture-clash romance that could be taught in business schools.
Taiwan is one of the world’s greatest per-capita consumers of seafood. Whereas the average human is thought to eat around 20kg of seafood per year, each Taiwanese gets through 27kg to 35kg of ocean delicacies annually, depending on which source you find most credible. Given the ubiquity of dishes like oyster omelet (蚵仔煎) and milkfish soup (虱目魚湯), the higher estimate may well be correct. By global standards, let alone local consumption patterns, I’m not much of a seafood fan. It’s not just a matter of taste, although that’s part of it. What I’ve read about the environmental impact of the
It is jarring how differently Taiwan’s politics is portrayed in the international press compared to the local Chinese-language press. Viewed from abroad, Taiwan is seen as a geopolitical hotspot, or “The Most Dangerous Place on Earth,” as the Economist once blazoned across their cover. Meanwhile, tasked with facing down those existential threats, Taiwan’s leaders are dying their hair pink. These include former president Tsai Ing-wen (蔡英文), Vice President Hsiao Bi-khim (蕭美琴) and Kaohsiung Mayor Chen Chi-mai (陳其邁), among others. They are demonstrating what big fans they are of South Korean K-pop sensations Blackpink ahead of their concerts this weekend in Kaohsiung.
The captain of the giant Royal Navy battleship called his officers together to give them a first morsel of one of World War II’s most closely guarded secrets: Prepare yourselves, he said, for “an extremely important task.” “Speculations abound,” one of the officers wrote in his diary that day — June 2, 1944. “Some say a second front, some say we are to escort the Soviets, or doing something else around Iceland. No one is allowed ashore.” The secret was D-Day — the June 6, 1944, invasion of Nazi-occupied France with the world’s largest-ever sea, land and air armada. It punctured Adolf
The first Monopoly set I ever owned was the one everyone had — the classic edition with Mr Monopoly on the box. I bought it as a souvenir on holiday in my 30s. Twenty-five years later, I’ve got thousands of boxes stacked away in a warehouse, four Guinness World Records and have made several TV appearances. When Guinness visited my warehouse last year, they spent a whole day counting my collection. By the end, they confirmed I had 4,379 different sets. That was the fourth time I’d broken the record. There are many variants of Monopoly, and countries and businesses are constantly
RSS