President Chain Store Corp (統一超商), which runs the 7-Eleven convenience store chain in Taiwan, was joined by PX Mart Co (全聯實業), which operates the nation’s biggest supermarket chain, as the only two Taiwanese firms to make the list of the world’s top 250 retailers, Deloitte Taiwan said on Tuesday last week.
President Chain posted revenue of NT$8.59 billion (US$279.73 million) during the survey period of July 2021 to June last year and took 136th place in this year’s retailer rankings, while PX Mart posted NT$5.69 billion in revenue and was ranked 214th, Deloitte Taiwan told an online seminar on retailers.
President Chain is the only Taiwanese retailer that has won a spot for nine years straight, as it has embraced digitalization as seen by the introduction of an “open point” app, which encourages consumers to collect points through their purchases in exchange for free gifts, and developed unique services to meet new business needs, the consultancy said.
As a result, the convenience store chain has carved out a distinct business model that highlights quality living and mixed uses for its outlets, Deloitte Taiwan said, adding that 7-Eleven stores in Taiwan offer more products and services than counterparts elsewhere.
PX Mart entered the list for the first time after gaining headway in revenue and sustainability achievements, Deloitte said.
The improvement came after the supermarket chain collaborated with well-known designers to alter floor plans, shopping flows and atmosphere of its retail spaces so that it can better cater to the needs of different age groups, it said.
Globally, US retailer Walmart Inc led the survey after generating US$572.75 billion in revenue during the survey period, ahead of Amazon.com Inc with US$239.15 billion and Costco Wholesale Corp with US$195.93 billion, Deloitte said.
Chinese e-commerce company JD.com Inc (京東) climbed two places to seventh due to 25.1 percent growth in revenue to US126.39 billion, making it the fastest-growing retailer, it said.
The world’s retail environment has become more hospitable compared with a year earlier, with pent-up demand for apparel and accessories driving the 31.3 percent annual sales growth in this segment, Deloitte said.
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