Wed, Apr 02, 2014 - Page 2 News List

BUSINESS ENGLISH

A: I’ve waited three days and still haven’t received a reply from your company.

B: I’m sorry. It typically takes five working days to process customer complaints.

A: Your mistake already lost me NT$100,000. How much more of my time are you going to waste?

B: I’ll confirm everything with the person handling the complaint and have him call you as soon as possible.

A:我已經等了三天,還是沒收到你們公司的回覆!

B:抱歉,一般的客訴流程需要五個工作天。

A:你們的業務疏失已經讓我損失了十萬元,你還要浪費我多少時間?

B:我會向相關人員確認,請他盡速回電給您。

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