Test results have confirmed that a food poisoning outbreak linked to a boxed lunch restaurant in Taoyuan earlier this month was caused by Staphylococcus aureus contamination, the Taoyuan Department of Public Health said today.
The outbreak occurred on April 14 at the Neili (內壢) venue of Shang Yeh Roasted Meat on Rice (上野烤肉飯) in the city's Jhongli District (中壢).
A total of 155 people reported experiencing symptoms such as nausea, vomiting and diarrhea after consuming meals from the eatery, with 115 people seeking medical attention.
Photo courtesy of the Taoyuan Department of Public Health
Upon receiving reports of the incident, the department immediately launched an investigation, collected samples and ordered the shop to suspend operations until improvements were made.
The restaurant remains closed.
Department official Huang Shu-hui (黃叔慧) said that both the lunch box samples and biological specimens taken from symptomatic people tested positive for Staphylococcus aureus and its enterotoxins.
Based on the epidemiological investigation and test results, the department concluded that the outbreak was caused by contaminated food supplied by the business, Huang said.
The case has been forwarded to the Taoyuan District Prosecutors' Office for investigation regarding potential contraventions of the Act Governing Food Safety and Sanitation (食品安全衛生管理法), Huang added.
The Taoyuan Department of Legal Affairs' consumer protection center said it is providing consultation and assistance to the affected customers.
The center urged the eatery and its insurance company to expedite the processing of refunds and compensation.
If individual agreements cannot be reached, the center would assist consumers through the formal consumer dispute resolution process, it said.
The shop issued a public apology on Facebook on April 24, expressing "the most sincere apologies" for the anxiety and inconvenience caused to the public.
To ensure clear communication and processing, the establishment said it has set up a dedicated contact window to handle data registration and compensation claims.
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