Chunghwa Post yesterday announced that it would launch an international ePacket shipping service next month and cease handling international registered small packets.
The state-run postal service said in a statement it would launch the international ePacket service on April 1, expanding availability from 24 countries and territories to any destination that accepts international airmail.
At the same time, the postal service would no longer accept international registered small packets, it said.
Photo: Lin Chih-yi, Taipei Times
The change comes in response to policy adjustments by the Universal Postal Union (UPU) and the rapid growth of global cross-border e-commerce, the company said.
Following the launch of the new service, registered mail services would be limited to documents, such as letters, postcards, aerograms, newspapers and printed materials, it added.
Demand in the postal market has increasingly shifted toward small-parcel delivery services that offer tracking, higher operational efficiency and more competitive pricing, it said.
“International registered small packets require recipients’ signatures upon delivery, written inquiries for tracking issues and more manual processing, resulting in higher operational costs,” the company said.
By contrast, the international ePacket service provides full online tracking throughout the shipping process and does not require a signature upon delivery.
Moreover, international ePacket rates are generally lower than those of international registered small packets sent via airmail, the company said.
Customers can track the shipment status through Chunghwa Post’s global information Web site, making the service particularly suitable for cross-border e-commerce sellers and people sending lightweight items abroad, it added.
A 300g packet to Japan sent as a registered small packet currently costs NT$173, including a postage fee of NT$108 and a registration fee of NT$65.
Through the ePacket service, the same shipment would cost NT$140, saving about NT$33, the company said.
The company announced on Tuesday last week that it has temporarily suspended international mail services to 15 countries due to the impact of the US-Iran war.
The 15 are: the United Arab Emirates, Bahrain, Israel, Pakistan, Maldives, Qatar, Saudi Arabia, Azerbaijan, Oman, Kuwait, Jordan, Lebanon, Greece, Egypt and Morocco, a notice posted on Chunghwa Post’s official Web site says.
Additional reporting by CNA
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