Qualifying citizens and foreign residents can pass through e-Gates in just 10 seconds, the National Immigration Agency said today, encouraging people to use the automatic immigration clearance system, as travel is expected to surge during the upcoming nine-day Lunar New Year holiday.
Citizens and foreign residents older than 10 and at least 120cm tall can use the new generation of e-Gates, which are intuitive and user-friendly, the agency said.
Travelers who have not registered in advance can store their face or fingerprints in the system when using e-Gate, clearing immigration and registering simultaneously, the agency said.
Taiwanese nationals do not need to reregister after getting a new passport, it added.
Travelers should remove glasses or facial coverings when using e-Gate to speed up the process, the agency said.
Families traveling with children who are not eligible can use family-friendly immigration counters, it said.
The new generation of e-Gates are in use at Taiwan Taoyuan International Airport, Taipei International Airport (Songshan airport), Taichung Airport, Kaohsiung International Airport and the Kinmen Shuitou Harbor Passenger Service Center, it added.
Tourists visiting Taiwan can submit the Taiwan Arrival Card (TWAC) online through the agency’s official Web site within three days of arrival, it said.
The system sends a confirmation receipt to the traveler’s e-mail and retrieves the information automatically when their passport is scanned upon arrival, so there is no need to present the receipt, it said.
The TWAC is completely free and travelers should make sure to only fill it out on the agency’s official Web site to avoid fraud, it added.
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