A KFC branch in Kaohsiung may be fined between NT$60,000 and NT$200 million (US$1,907 and US$6.37 million), after a customer yesterday found an entire AAA battery inside an egg tart, the Kaohsiung Department of Health said today.
The customer was about to microwave a box of egg tarts they had bought at the fast-food restaurant’s Nanzih (楠梓) branch when they checked the bottom and saw a dark shadow inside one of them, they said in a Threads post.
The customer filmed themself taking the egg tart apart to reveal an entire AAA battery inside, which apparently showed signs of damage.
Photo courtesy of Threads user jiajuang
Surveillance footage showed that an employee accidently dropped a timer onto an unbaked egg tart tray, causing a battery to bounce into one of the tarts, the department said.
The store said that a lapse in adhering to standard operating procedures allowed a foreign object to mistakenly enter the product during production, it said.
The employee also failed to discard the entire batch in accordance with standard operating procedures, it added.
The department said it would issue a fine ranging from NT$60,000 to NT$200 million in accordance with the Act Governing Food Safety and Sanitation (食品安全衛生管理法) and refer the case to prosecutors for investigation.
KFC Taiwan this morning apologized for causing distress, saying it takes the matter “very seriously” and has launched an internal investigation.
A preliminary review found that the incident was caused by a lapse in standard operating procedures at the branch, the company said.
It said it has fully reviewed operations at the Nanzih branch and begun reviewing and reinforcing procedures at all branches nationwide.
Additional reporting by CNA
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