Taiwan High Speed Rail Corp. (THSRC) is to introduce new rules at the end of next month that require passengers watching videos on mobile phones, tablets and laptops to use headphones, while customers taking phone calls must move to the vestibule, similar to guidelines on Japan’s Shinkansen bullet trains, THSRC Chairman Shih Che (史哲) said.
Those who contravene the new rules and do not heed warnings could be removed from the train, he said.
The new guidelines, to be announced tomorrow and implemented within one month, would allow passengers to relax and unwind on journeys, he added.
Photo courtesy of Taiwan High-Speed Rail Corp
There would be a three-month grace period, he added, in which the company would make more announcements to make customers aware of the changes.
Currently, many customers do not respect announcements asking passengers to speak quietly and use headphones on THSRC trains, he said, adding that the new guidelines would allow the company to swiftly deal with any loud passengers and maintain “quiet carriages,” a sign of high-quality public transportation.
The announcement comes amid a wave of new THSRC guidelines, with Shih saying yesterday that, starting next year, passengers with non-reserved seat tickets would only be able to take certain trains during peak travel hours, to ensure the safety of all passengers.
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