Taiwan Taoyuan International Airport has launched three new and convenient airport services: premium fast lanes, an upgraded automated e-Gate system and new breastfeeding rooms.
With global tourism reviving after the COVID-19 pandemic, the airport continues to improve the airport experience, aiming to provide travelers with immigration procedures and airport services that are more convenient, efficient and thoughtful.
To accommodate the increasing volume of travelers, the airport has improved fast lane operational efficiency and family-friendly facilities to give everyone a smoother and more comfortable journey, whether they are traveling solo or with family, or are physically challenged.
Photo courtesy of the Taiwan Taoyuan International Airport
QUICK AND CONVENIENT
As the COVID-19 pandemic eased and international travel demand bounced back globally, the airport implemented new rules on outbound fast lanes for more efficient immigration services, thereby reducing long waiting lines during rush hours and accelerating immigration clearance.
Premium fast lanes are available to people with physical disabilities, expectant mothers, elderly people, family travelers (with children), APEC Business Travel Card holders and diplomatic personnel. The service allows eligible travelers and their companions to go through immigration without waiting in long lines.
The airport also redesigned the traffic flow in response to rush hour by adding more advanced smart security checkpoints to expedite the security inspection process and reduce the wait times.
INNOVATIVE LEADER
With the ballooning number of inbound and outbound travelers, how to effectively reduce the clearance time for immigration is a challenge major international airports face. In this regard, the Taoyuan Airport has played a leading role in technical innovation by successfully upgrading and optimizing the fourth-generation automated e-Gate system, becoming one of the world’s pioneering airports with advanced biometrics technology.
Thanks to the application of biometrics, the airport won fifth place in the “Best Passport Inspection Service” category of Skytrax’s The World’s Best Airports of 2024, making it a technical benchmark for other airports in Asia.
As travelers’ demand for faster services continues to grow, the airport plans to integrate the administrative units for customs, immigration, quarantine and security, and invest more to carry out the technical upgrades and innovation.
FAMILY FRIENDLY
To create a more family-friendly environment, the airport has launched a set of thoughtful services for travelers with babies or children. Fifty-one breastfeeding rooms were set up in the airport’s two terminals, allowing parents to take care of children in a convenient, private space while traveling.
The breastfeeding rooms provide not only basic baby care equipment, such as free diapers, wet baby wipes and baby bottle cleaning supplies, but also cozy couches and a children’s play area.
These thoughtful facilities make travel easier for family travelers, reflecting the airport’s close attention to the various needs of different types of travelers.
Every parent is keen to preserve valuable travel memories for their kids and the airport would continue to expand the coverage of family-friendly facilities to give mothers and fathers a hand.
QUALITY SERVICE
In response to the reinvigorated global tourism, the airport would continue to enhance its operations based on innovative technology and thoughtful service, ensuring that each traveler — whether they are on business trip, or traveling solo or with family — can have an efficient, convenient and comfortable experience at the airport
With these new services, the airport would relentlessly provide more considerate services and facilities tailored to travelers’ needs.
Taoyuan International Airport special report
TRAGEDY: An expert said that the incident was uncommon as the chance of a ground crew member being sucked into an IDF engine was ‘minuscule’ A master sergeant yesterday morning died after she was sucked into an engine during a routine inspection of a fighter jet at an air base in Taichung, the Air Force Command Headquarters said. The officer, surnamed Hu (胡), was conducting final landing checks at Ching Chuan Kang (清泉崗) Air Base when she was pulled into the jet’s engine for unknown reasons, the air force said in a news release. She was transported to a hospital for emergency treatment, but could not be revived, it said. The air force expressed its deepest sympathies over the incident, and vowed to work with authorities as they
A tourist who was struck and injured by a train in a scenic area of New Taipei City’s Pingsi District (平溪) on Monday might be fined for trespassing on the tracks, the Railway Police Bureau said yesterday. The New Taipei City Fire Department said it received a call at 4:37pm on Monday about an incident in Shifen (十分), a tourist destination on the Pingsi Railway Line. After arriving on the scene, paramedics treated a woman in her 30s for a 3cm to 5cm laceration on her head, the department said. She was taken to a hospital in Keelung, it said. Surveillance footage from a
Police have issued warnings against traveling to Cambodia or Thailand when others have paid for the travel fare in light of increasing cases of teenagers, middle-aged and elderly people being tricked into traveling to these countries and then being held for ransom. Recounting their ordeal, one victim on Monday said she was asked by a friend to visit Thailand and help set up a bank account there, for which they would be paid NT$70,000 to NT$100,000 (US$2,136 to US$3,051). The victim said she had not found it strange that her friend was not coming along on the trip, adding that when she
INFRASTRUCTURE: Work on the second segment, from Kaohsiung to Pingtung, is expected to begin in 2028 and be completed by 2039, the railway bureau said Planned high-speed rail (HSR) extensions would blanket Taiwan proper in four 90-minute commute blocs to facilitate regional economic and livelihood integration, Railway Bureau Deputy Director-General Yang Cheng-chun (楊正君) said in an interview published yesterday. A project to extend the high-speed rail from Zuoying Station in Kaohsiung to Pingtung County’s Lioukuaicuo Township (六塊厝) is the first part of the bureau’s greater plan to expand rail coverage, he told the Liberty Times (sister paper of the Taipei Times). The bureau’s long-term plan is to build a loop to circle Taiwan proper that would consist of four sections running from Taipei to Hualien, Hualien to
RSS