Telecoms that contravene the Fraud Hazard Prevention Act (詐欺犯罪危害防制條例) and are consequently punished would be assigned with a limited number of telephone numbers within a designated period of time, an amendment to Regulations for Applying and Allocating Telecommunications Numbers (電信號碼申請及核配辦法) proposed by the Ministry of Digital Affairs said.
The amendment is subject to a 60-day public review before it takes effect.
The amendment is designed to reinforce the management of four-digit numbers that begin with “19,” which are usually assigned to government agencies offering emergency assistance, social aid organizations and charities, the ministry said yesterday.
Photo: Hsu Tzu-ling, Taipei Times
Some of the widely known numbers include the COVID-19 prevention hotline 1922, the Taipei City Government’s hotline for residents 1999 and Taiwan Railway Corp’s hotline 1933 for people to call when they see objects on railway lines.
Telephone numbers are rare national resources, so to prevent these special numbers from being abused for fraud, they are generally assigned to government agencies and state-run corporations, the ministry said.
As private organizations would be able to apply to use the special numbers, the regulations need to be amended to reinforce the management of the numbers, it said.
The amendment stipulates the conditions under which individuals and organizations must voluntarily return special service numbers to the government. When changing the use of these special numbers, they must file applications and secure approval from the government before they are allowed to continue using the numbers, the ministry said.
The amendment also lists the standards that must be met before individuals and organizations can apply for special service numbers. It also authorizes the ministry to conduct random inspections to ensure that the numbers are not abused and users are obligated to comply with the inspections.
Meanwhile the ministry has also proposed an amendment to the Subsidy, Reward and Assistance Regulations for Promoting Industry Innovation (數位發展部協助產業創新活動補助獎勵及輔導辦法), which authorizes it to subsidize, reward and assist digital industries in developing technology to deter fraud.
The amendment is subject to a 30-day public review period, the ministry said.
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