Driving across an intersection the other day, I almost collided with a motorcycle deliveryman, who suddenly appeared from the side at high speed and passed only half a meter away from my car. Had I not braked immediately, I would have been hit on the spot. It was a good thing that it was I driving, and not an elderly or inexperienced driver, because we could have had a disaster on our hands.
The rise of food delivery platforms has brought convenience to our lives, but it has also made the dangers of rushing a daily part of urban traffic. Many of us have witnessed delivery drivers overtaking, running red lights and speeding through corners, which reflect the structural risks stimulated by delivery platforms.
When the amount of orders is closely linked to earnings, delivery drivers are under time pressure, which is a high-risk factor for traffic accidents.
National Audit Office data showed that in 2021, more than 150,000 delivery drivers across the country were involved in 11,799 traffic accidents.
Statistics released by the Taipei Department of Transportation showed that the number of accidents involving delivery platform scooters reached 1,974 cases in 2022 and 1,488 cases in 2023, an average of four to six per day, most of which result in casualties. They accounted for about 4 percent to 5 percent of all motorcycle accidents, the highest among all scooter drivers’ occupations.
These data show that traffic risks arising from delivery drivers’ rushing have become a public safety issue that needs to be tackled urgently.
First, we must bolster traffic safety education for delivery drivers to enhance road-safety awareness. Delivery platforms should implement mandatory training on regulations, using case studies to teach risks.
Second, we must establish a fair dispatching mechanism: Dispatch orders based on the region and route, so as to reduce the incentive to rush to get them done quickly, which is a motivation for risky driving.
Third, we must introduce speed monitoring: Encourage the installation of speed control devices, include driving behavior in the platform scoring, and restrict order acceptance when necessary.
Fourth, we must strengthen post-accident handling: If a delivery driver causes an accident due to road rule violations, aside from being punished according to law, traffic training should be made compulsory to avoid them making the same mistake again.
This is not about opposing delivery drivers, but about creating a social environment that protects workers’ rights and interests while taking into account the safety of road users.
The hard work of delivery drivers deserves respect, but it should never come at the expense of the risks to others.
Yeh Cheng-hsing is a civil servant section chief.
Translated by Lin Lee-kai
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