Britain’s Lloyds Banking Group apologized on Sunday after many of its debit card customers were left unable to access their money following a server hitch.
The financial institution, Britain’s largest retail banking group, later said that it had fixed the problem which left customers of its members banks — Halifax, Lloyds, Bank of Scotland and TSB — unable to use their debit cards or automated teller machines (ATMs).
“We apologize that earlier today, between 3pm and 6pm, some customers were unable to complete their debit card transactions,” a tweet from Lloyds Banking Group read.
“Although the majority of transactions were unaffected, we are very sorry for the inconvenience that this will have caused,” it said.
“At the same time, some customers encountered problems at approximately half of our 7,000 ATMs. This was resolved by 7:30pm, and all of our ATMs are now working,” it added.
TSB chief executive officer Paul Pester earlier also took to Twitter to apologize for the glitch.
“I’m working hard with my team now to try to fix the problems,” he said, explaining that two of the seven servers used to process the bank’s debit card payments had malfunctioned.
“It’ll take a while to sort the backlog,” he added. “Sorry. Customers may have problems for an hour or so.”
IT problems have recently plagued UK banks.
Shortly before Christmas, a technical fault meant about 750,000 Royal Bank of Scotland customers were unable to use their credit and debit cards. The RBS chief executive later said the bank had neglected its technology for years.
The Financial Conduct Authority has been scrutinizing the resilience of all banks’ technology to address concerns that outdated systems and a lack of investment could cause more crashes.
A software upgrade gone wrong in June 2012 cost RBS ￡175 million (US$286 million) in compensation for customers and extra payments to staff after the bank opened branches for longer in response.
SEEKING CLARITY: Washington should not adopt measures that create uncertainties for ‘existing semiconductor investments,’ TSMC said referring to its US$165 billion in the US Taiwan Semiconductor Manufacturing Co (TSMC, 台積電) told the US that any future tariffs on Taiwanese semiconductors could reduce demand for chips and derail its pledge to increase its investment in Arizona. “New import restrictions could jeopardize current US leadership in the competitive technology industry and create uncertainties for many committed semiconductor capital projects in the US, including TSMC Arizona’s significant investment plan in Phoenix,” the chipmaker wrote in a letter to the US Department of Commerce. TSMC issued the warning in response to a solicitation for comments by the department on a possible tariff on semiconductor imports by US President Donald Trump’s
The government has launched a three-pronged strategy to attract local and international talent, aiming to position Taiwan as a new global hub following Nvidia Corp’s announcement that it has chosen Taipei as the site of its Taiwan headquarters. Nvidia cofounder and CEO Jensen Huang (黃仁勳) on Monday last week announced during his keynote speech at the Computex trade show in Taipei that the Nvidia Constellation, the company’s planned Taiwan headquarters, would be located in the Beitou-Shilin Technology Park (北投士林科技園區) in Taipei. Huang’s decision to establish a base in Taiwan is “primarily due to Taiwan’s talent pool and its strength in the semiconductor
An earnings report from semiconductor giant and artificial intelligence (AI) bellwether Nvidia Corp takes center stage for Wall Street this week, as stocks hit a speed bump of worries over US federal deficits driving up Treasury yields. US equities pulled back last week after a torrid rally, as investors turned their attention to tax and spending legislation poised to swell the US government’s US$36 trillion in debt. Long-dated US Treasury yields rose amid the fiscal worries, with the 30-year yield topping 5 percent and hitting its highest level since late 2023. Stocks were dealt another blow on Friday when US President Donald
UNCERTAINTY: Investors remain worried that trade negotiations with Washington could go poorly, given Trump’s inconsistency on tariffs in his second term, experts said The consumer confidence index this month fell for a ninth consecutive month to its lowest level in 13 months, as global trade uncertainties and tariff risks cloud Taiwan’s economic outlook, a survey released yesterday by National Central University found. The biggest decline came from the timing for stock investments, which plunged 11.82 points to 26.82, underscoring bleak investor confidence, it said. “Although the TAIEX reclaimed the 21,000-point mark after the US and China agreed to bury the hatchet for 90 days, investors remain worried that the situation would turn sour later,” said Dachrahn Wu (吳大任), director of the university’s Research Center for
RSS