Some of Capellas's efforts are paying off. Yesterday, the company said it won a three-year contract to supply PCs, servers and related services to Bank of America Corp, the third-largest US bank. The bank said it was switching to Compaq, which can supply the hardware and services, from a company that only provided services.
But Capellas knows what he's up against.
"We're in the midst of one of the most difficult periods in the history of our industry and our company," Capellas wrote in his memo.
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