Fri, Apr 01, 2016 - Page 4 News List

Fixed network download speed rose 12.7% last year

DISRUPTION:Chunghwa Telecom said it would offer its 4G subscribers a reduced fee due to a temporary disruption of service on Wednesday due to a bug

By Shelley Shan  /  Staff reporter

Downloading speeds for fixed network services reached an average of 39.1 megabits per second (Mbps) last year, growing by 12.7 percent from 2014, a survey published by the National Communications Commission showed.

Meanwhile, uploading speed increased 18.4 percent to 14.8Mbps.

The survey indicated that it takes between 4.34 seconds and 4.98 seconds to open a Web page in Taiwan.

Page opening times are faster between 2am and 4am.

The slowest speed occurred between 8pm and 10pm, when most people go online.

The commission said the nation has seen a great leap in terms of the speed of fixed network services. The downloading and uploading speeds were 15.2Mbps and 3Mbps respectively when the commission began to test fixed-network service speed in 2012.

The commission has also gradually expanded the areas included in the test, from the six special municipalities in 2012 to all the counties on the west coast in 2013.

In 2014, the survey further included the counties on the east coast and the outlying islands.

Apart from three dominant telecom carriers in the nation, the commission also tested the speed of fixed-network services offered by cable service operators.

To test the speeds of different services, the commission said that it installed 4,351 white boxes in households nationwide. The number of valid test results sent back for analysis grew from 466,528 records in 2012 to about 5.79 million last year.

In other news, Chunghwa Telecom yesterday said that about 290,000 its 4G service subscribers would qualify for a reduction of their monthly fee after the service was temporarily disrupted on Wednesday morning by a bug identified in the core network.

The nation’s largest telecom carrier said it found the bug when it upgraded the software in the core network, which subsequently affected transmission of its 4G service.

The system resumed normal functions by Wednesday noon.

Subscribers affected by the incident are to see their monthly fee reduced by between 5 and 10 percent, it said, adding that the percentage for each subscriber would be determined based on the number of hours during which they were unable to access the network normally.

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