Sat, Mar 19, 2011 - Page 16 News List

Freedom and convenience on the road come at a price

Experts warn that using Wi-Fi connections while away from home could open the door to hackers and criminals

By Tanya Mohn  /  NY Times News Service, NEW YORK

Private conversations aren’t always private.

Photo: Bloomberg

With small and fast laptops, powerful smart phones, tablets and readily available Wi-Fi, working on the road — on planes, in airports and hotel rooms — has never been easier. But security experts say these conveniences also make the offices away from home more vulnerable to serious security threats.

“It’s a huge, huge issue for companies and employees and growing more each day,” said Bruce McIndoe, president of iJET Intelligent Risk Systems, a travel risk management company. “It’s a ripe environment for hackers and criminals.”

A report released last week by Symantec Corp, a security software provider, and the Ponemon Institute, a privacy and information management research firm, found that data breaches showed no sign of leveling off and were increasingly costly.

“As business travelers, we’re on the road so much, we psychologically forget that we’re in public,” said Ben Knieff, head of product marketing for fraud at NICE Actimize, a company that focuses on financial crimes in the financial services industry.

Knieff recalled how he was recently boarding a plane and overheard an executive speaking loudly on a cellphone as he booked a hotel, revealing all of his credit card information, including the security code.

Laptops and mobile devices have numerous vulnerabilities, starting with loss and theft. McAfee, a security technology company, also noted, in a report last month, a 46 percent increase in the amount of malware created for mobile devices from 2009 to 2010. To limit exposure of particularly sensitive information, some companies switch mobile devices when employees travel, McIndoe said.

“Older versions could be more vulnerable,” he said, as criminals have had time to learn how to hack them. And criminal access to mobile networks may be easier in certain foreign countries, due to lax security and corruption.

Michael Malin, executive vice president of Mandiant, an information security company, suggested hiding mobile devices when they are unattended.

“We’ve all seen maids leave hotel room doors open with service carts,” he said.

Someone could easily enter the room and “infect a computer or extract sensitive data,” he said.

“We’re seeing the use of social networks to gather publicly available information on targets,” he added.

Posting photographs and travel plans can jeopardize personal safety and sensitive business negotiations, experts said.

Publicly shared computers at hotels and Internet cafes “are probably the riskiest,” Knieff said. “Anyone can walk in and sit down.”

Even printing boarding passes can be dangerous.

“Don’t leave them in public trash cans either. Anytime you leave data about yourself in a public place, it creates opportunities,” Knieff said.

Debit card data skimming has also been rising sharply, particularly in Europe and parts of Asia, Knieff said. He recommended that travelers report their plans to their banks. When using ATMs, travelers should look for signs of tampering and use machines only at banks, preferably in protected areas.

“I travel to Southeast Asia frequently and you hear about how it is a hotbed for credit card fraud,” said Bryndon Bay, president of Mel Bay Publications, a music publishing company, in Pacific, Missouri, who relies on his iPad and iPhone on the road.

Both are locked and protected with secure passwords.

“I never go to places where I have to enter frequent-flier numbers, credit card information, or any personal data,” he said, “and I always clear off history after I finish because I don’t trust who may go on after me.”

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