Thu, Jun 23, 2005 - Page 13 News List

Designed for love

Upscale love motels are setting new standards of hospitality in Taiwan

By Diana Freundl  /  STAFF REPORTER


Once inside guests are treated with superior service. Both WeGo and I MORE have ISO 9001 certification, which assumes an international standard of quality in the hospitality industry. Cleaning procedures demand three housekeepers to clean one room, which is inspected prior to being rented out. Both motels claimed housekeepers spend 20 to 30 minutes per room. Bathrooms and bedrooms are also stocked with a wide selection of toiletries and confectioneries that compare, if not exceed in quantity, those found in a five-star hotel. Despite the comparable room prices and standards to fashionable business hotels, love motels are for couples only. No more and no less than two people are permitted in a room at one time, and no entrance is permitted to anyone below18 years of age.

Love motels, new and old, are viewed as models of discretion, according to Lai, who assures anonymity and said guests rarely see the staff.

Normally, a receptionist sits in a booth at the entrance of the building greeting drivers and directing them to a room. A garage door automatically opens and closes once the car enters. Any room service is delivered to a special area outside the door, after which the wait staff leaves and notifies the guests by telephone that the food has arrived. I MORE has a separate hallway accessible only to the housekeeping "or guests in need of an escape route," Lai said.

WeGo doesn't have a secret passageway but it does have a pre-recorded soundtrack device that, with a a flick of the remote, will reproduce the background noise heard at a MRT station, beach or office when making a phone call.

Designed for love, the motels are setting hospitality standards. "Romance motels are designing some of the most luxurious, high-tech rooms in the country," Lai said.

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