Fri, Mar 21, 2014 - Page 15 News List

Orange on alert after more employee suicides

HISTORY:Former chief executive Didier Lombard resigned after he was lambasted and forced to apologize when he suggested suicide was a ‘fashion’ at the company

The Guardian, PARIS

French telecom Orange SA is on “serious alert” after reports of a fresh spate of work-related suicides.

Since the beginning of the year, 10 of its employees have killed themselves — most for reasons “explicitly related” to their jobs, according to the company’s own stress and mental health watchdog.

Orange was formerly state-owned France Telecom, which reported a similar wave of deaths between 2008 and 2009.

The number of suicides so far this year is almost as high as for the whole of last year, when 11 workers took their own lives.

Of the 10 deaths this year — three women and seven men, the youngest aged 25 — eight have been directly linked to work, according to the observatory for stress and forced mobility, which monitors work conditions at the company.


On Wednesday, French Minister of Social Affairs and Health Marisol Touraine called the new deaths worrying.

“The company has to take the necessary measures... we cannot leave the situation as it is,” Touraine told French radio.

The observatory was set up after the earlier wave of suicides. Former Orange chief executive Didier Lombard resigned after 35 employees killed themselves between 2008 and 2009. He was lambasted and forced to apologize after suggesting suicide was a “fashion” at the company.

In 2012, Lombard was put under formal police investigation accused of installing “brutal management methods” that amounted to “moral harassment.”

Le Parisien published an internal company document from 2006 in which Lombard allegedly told directors he was determined to cut 22,000 jobs, adding: “I’ll do it in one way or the other, by the window or by the door.”

Lombard denied that his methods were the cause of the deaths. He remains under investigation.

An official report by the works inspectorate in 2010 blamed a climate of “management harassment” it said had “psychologically weakened staff and attacked their physical and mental health.”


Since then, Patrick Ackermann, delegate for the SUD union and a member of the observatory, said the situation had eased, but last month the group issued a warning to management of a “dramatic worsening” of morale within the company.

France Telecom was privatized in 2004, sparking a major restructuring and the loss of scores of jobs. The company, known since last year as Orange to match the name of its mobile phone operation, currently employs about 100,000, but has pledged further cuts to the workforce.

In a statement, Orange admitted there had been “several suicides” this year.

“Each of these acts is by its nature singular and stem from different contexts, ubt these situations remind us to be vigilant and for the need to repeatedly question the efficiency of the numerous preventative measures put in place in the past few years,” the statement said.

The firm’s mediator, Jean-Francois Colin, is to meet with staff representatives today to talk about “preventative measures” for those at risk.

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