Fri, Aug 13, 2004 page11

• Borrowers nearly twice as numerous as in 2000

  CREDIT A survey conducted by HSBC showed that the average age of Taiwanese borrowers is dropping, and that they tend to be drawn to offers of free gifts

  • By Jackie Lin / STAFF REPORTER
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  The number of Taiwanese with bank debts has almost doubled from four years ago, and the average age of borrowers is concentrated in a lower age group than in other nations, a banker at the Hong Kong and Shanghai Banking Corp (HSBC) said yesterday.

  This has encouraged an increasing number of financial institutions to attempt to grab a piece of the nation's NT$300 billion (US$8.8 billion) personal loan market, Jacky Shen (沈家齊), HSBC's vice president of personal financial services, said at a press conference.

  "According to our latest survey of people's borrowing habits, around 13 percent of the respondents have applied for small loans or cash-advance cards, up from seven percent in 2000," Shen said.

  He said this percentage is not especially high compared with other nations, but Taiwanese borrowers are becoming younger -- their average age is between 20 and 35, in contrast the average age range of 20 to 50 years in the rest of the world.

  In a survey conducted by the TVBS Poll Center among 7,644 people in June, around 73 percent of respondents said they are most concerned about interest rates when choosing a loan, followed by the methods for making repayments (24.8 percent) and application procedures (24.4 percent).

  The top three concerns for choosing cash-advance cards are the same, according to the survey.

  But marked differences were found to exist between the motives behind taking out a personal loan and applying for a cash card, Shen said.

  "Small loans are mainly used to clear applicants' credit card debts and housing or car loans, or to facilitate their wealth management. An increasing number of people are integrating their debts through one financial tool," he said.

  The circulation of cash cards, however, has been evolving in a similar way to that of credit cards, which have become prevalent products in the market.

  The survey showed that 21 percent of respondents applied for cash cards because of pressure from their friends, while 19.4 percent they applied to prepare for a rainy day.

  "It's worth noting that 8.6 percent said they were motivated by free gifts, a common practice among card issuers to lure applications. This has led to a high ratio of idle cards, increasing costs on the part of banks," Shen said.

  Consumers were found to be generally aware that financial institutions charge additional fees disguised under different names, such as handling fees, account management fees or credit insurance, and 64.7 percent of respondents said that this practice was unreasonable.

  Shen said the costs involved in granting loans include interest rates and processing fees. When banks boast extremely low interest rates to borrowers, he said, consumers should determine whether any hidden or added fees are included in their loan packages.

  Based on the survey results, HSBC yesterday launched a new personal loan program which offers a maximum credit line of NT$2 million at a rate of 3.99 percent for the first six months, with no extra fees contained.

  "Our target is to retain customers. The longer they use our program, the higher the returns we'll get," he said.
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