The academic records of 7,854 high-school students have been lost due to a hard-drive failure, the Ministry of Education said yesterday.
The records were being stored at National Chi Nan University, which was commissioned by the ministry’s K-12 Education Administration to host a computer server of student portfolios that universities could access to evaluate their applications.
Under a program introduced in 2019 for high-school students starting that year, students are to create portfolios to be used for university applications, which include their grades, extracurricular activities and other information related to their character and achievements.
Photo: Rachel Lin, Taipei Times
System administrators discovered that files were missing when rebooting the system, the ministry said, adding that 25,210 files for 7,854 students from 81 schools were lost.
On Sept. 5, the university began moving the files into a centralized system to meet government information-security regulations, which require bottom-up management of protected information, the ministry said.
“The files were moved to a virtual machine in the university’s new server room. On Wednesday, the system had to be restarted due to an update, which is when the problem was discovered,” it said.
K-12 Education Administration official Chang Yung-chieh (張永傑) said the issue appears to have affected only students who uploaded their information to the system between Sept. 5 and Wednesday.
Information uploaded prior to Sept. 5 has been backed up, he added.
The administration had already contacted the system’s software developer for assistance with file recovery, he said, adding that the developer had also contacted the affected students’ schools to inform them.
Students with their own copies of the missing files should re-upload them as soon as possible, he said.
“We have already checked all of the systems to ensure there are no more errors in the settings that would cause a repeat of the incident,” he said. “We are also requiring that the system be monitored by two different people every day, as a preventive measure.”
The administration would also require backup files to be maintained and stored in the university’s server room, as well as at an offsite location, he said.
“We are deeply sorry to the students and teachers affected, and will make the students’ rights and interests our top priority in handling the matter,” he said.
National Senior High School Teachers’ Union chairman Kao Meng-lin (高孟琳) said the incident would harm the public’s impression of the new portfolio system, adding that the issue must be treated seriously.
Parents should not panic, as students can still submit preliminary documents for their university applications, and provide other portfolio documents later when they are recovered, Kao said.
Days after it was banned in China, a Mandarin ballad satirizing nationalistic Chinese Internet users is trending at No. 1 on YouTube in Taiwan and Hong Kong. Fragile (玻璃心), by Taiwan-based Malaysian rapper Namewee (黃明志) and Australian singer Kimberley Chen (陳芳語), offers a tongue-in-cheek apology to “little pink” Internet users, a disparaging term that describes patriotic “keyboard warriors” from China. After racking up more than 9 million views on YouTube, the song reached No. 3 on the site in Malaysia on Thursday, according to Kworb, a Web site that analyzes music data from around the world. It is also the only Chinese-language
NO CHANGE: US officials indicated that the ‘one China’ policy remains in place, while the NATO chief avoided discussing Biden’s comment in an effort to ease tensions US Secretary of Defense Lloyd Austin said on Friday that the Pentagon would continue to support Taiwan’s military, but he declined to say if US troops would defend the island against China, after US President Joe Biden said there was a US “commitment” to do so. “As we’ve done over multiple administrations, we will continue to help Taiwan with the sorts of capabilities that it needs to defend itself,” Austin said at NATO headquarters. “So we’ll stay focused on those things, and I won’t engage in any hypotheticals with respect to Taiwan,” he told reporters. Biden on Thursday sparked a new firestorm
PROTECTION: The Ministry of Health and Welfare is aiming for a full vaccination rate of 30 percent, and allowing mixed first and second doses to boost coverage rates Whether Taiwan reopens its borders would depend on the nation’s vaccination coverage rate and the COVID-19 situation in other countries, Deputy Minister of Health and Welfare Shih Chung-liang (石崇良) said yesterday. The Ministry of Health and Welfare is aiming for a 70 percent first-dose vaccination coverage and 30 percent two-dose coverage as part of its consideration, Shih told a media briefing following the weekly Cabinet meeting. In spite of a relatively stable COVID-19 situation in Taiwan, and calls from foreign missions and businesses in the country to allow more international travelers, the government is maintaining strict border control measures. Since March last year,
The nationwide level 2 COVID-19 alert, which is set to expire on Monday next week, is to be extended, Minister of Health and Welfare Chen Shih-chung (陳時中) said yesterday. Chen, who heads the Central Epidemic Command Center (CECC), told reporters before heading to a meeting at the Legislative Yuan in Taipei that the COVID-19 alert level “will not be lowered on November 2,” but he did not say how long the extension would be. Taiwan has been under level 2 alert, the third-highest on the nation’s four-tier scale, since July 27. The CECC yesterday reported eight new COVID-19 infections — six imported