The Consumer Protection Committee yesterday urged consumers who purchased Bodum USA coffee presses that were sold at Starbucks to return the product for a full refund, amid a worldwide recall of the product that has caused dozens of accidents in the US.
“The committee was recently notified by a law firm representing the US company that the carafe in its rose gold glass coffee presses could fall out of the base and break or shatter, putting its users at risk of cuts or burns,” the committee said in a press release.
Bodum initiated a recall of the product in January on the heels of 14 reported incidents of the glass carafe breaking, four of which caused minor cuts or burn injuries, the committee said.
Photo courtesy of the Consumer Protection Committee
As of yesterday, the firm had received 24 such reports, it said.
The glass presses were sold at a price of NT$1,400 (US$47) at President Starbucks Coffee Corp’s branches nationwide between Dec. 26 last year and Jan. 29, during which 1,000 were imported and 236 were sold, it said.
The 764 unsold presses had been pulled off the shelves and destroyed, it said, adding that it has yet to receive any report of accidents involving the defective product, which has the SKU number 11029732 printed on the base.
People can return the product to any Starbucks branch or contact Bodum’s legal representatives in the country on (02) 2715-3300 (extension numbers 2457 or 2150), the committee added.
President Starbucks Coffee Corp said it had not received any return requests so far, but would comply with the recall policy.
Additional reporting by Yang Ya-min
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