Sony Corp said some of the PlayStation 4 (PS4) consoles that went on sale in North America last week were reportedly damaged during shipping, following customer complaints the devices suddenly turned themselves off.
Sony sold more than 1 million PS4 consoles during the first 24 hours of sales.
Some buyers reported the power-indicator light kept blinking, there was no picture or sound coming from their televisions, or the machine powered down on its own, the company said.
Photo: Bloomberg
“There have been several issues reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of PS4 units,” Satoshi Nakajima, a Tokyo-based spokesman for Sony, said in an e-mail. “We also understand that some units were reportedly damaged during shipping.”
The malfunction rate for the machines is less than 1 percent, Nakajima said.
Some customer comments posted on the Amazon.com Inc and Best Buy Co Web sites said the devices did not work upon delivery.
Amazon is working with Sony to assist the “small percentage of customers who reported issues,” the company said in a statement.
The Seattle-based online retailer said it shipped more PS4 devices than any other video-game console in its history.
“We’ve worked hard to ensure all elements of our packaging and supply chain delivery are of the highest possible standards,” Amazon said in the statement. “We’ve used the same tried-and-true processes implemented successfully with other gaming consoles.”
Sony is almost breaking even on the production of its PlayStation 4 console after abandoning the use of custom components that contributed to losses on earlier models, an analysis of the product showed.
Materials for each player cost US$372, and manufacturing adds US$9 more in expenses, researcher IHS Inc said yesterday in an e-mailed statement.
Those outlays amount to US$18 less than the US$399 US retail price. When other expenses are tallied, Sony will still take an initial loss on each player sold, IHS said.
Lower production costs were a crucial part of Sony’s game plan for the PS4.
Andrew House, head of the unit, has said the decision to use readily available components on the new console, instead of custom chips and other parts, was made in part to reduce costs and ensure adequate supplies.
Relatively low material costs “will allow the company to break even or attain profitability in the future as the hardware costs undergo normal declines,” IHS said.
Additional costs would include software, licensing, royalties and other outlays, IHS said.
The Eurovision Song Contest has seen a surge in punter interest at the bookmakers, becoming a major betting event, experts said ahead of last night’s giant glamfest in Basel. “Eurovision has quietly become one of the biggest betting events of the year,” said Tomi Huttunen, senior manager of the Online Computer Finland (OCS) betting and casino platform. Betting sites have long been used to gauge which way voters might be leaning ahead of the world’s biggest televised live music event. However, bookmakers highlight a huge increase in engagement in recent years — and this year in particular. “We’ve already passed 2023’s total activity and
Nvidia Corp CEO Jensen Huang (黃仁勳) today announced that his company has selected "Beitou Shilin" in Taipei for its new Taiwan office, called Nvidia Constellation, putting an end to months of speculation. Industry sources have said that the tech giant has been eyeing the Beitou Shilin Science Park as the site of its new overseas headquarters, and speculated that the new headquarters would be built on two plots of land designated as "T17" and "T18," which span 3.89 hectares in the park. "I think it's time for us to reveal one of the largest products we've ever built," Huang said near the
China yesterday announced anti-dumping duties as high as 74.9 percent on imports of polyoxymethylene (POM) copolymers, a type of engineering plastic, from Taiwan, the US, the EU and Japan. The Chinese Ministry of Commerce’s findings conclude a probe launched in May last year, shortly after the US sharply increased tariffs on Chinese electric vehicles, computer chips and other imports. POM copolymers can partially replace metals such as copper and zinc, and have various applications, including in auto parts, electronics and medical equipment, the Chinese ministry has said. In January, it said initial investigations had determined that dumping was taking place, and implemented preliminary
Intel Corp yesterday reinforced its determination to strengthen its partnerships with Taiwan’s ecosystem partners including original-electronic-manufacturing (OEM) companies such as Hon Hai Precision Industry Co (鴻海精密) and chipmaker United Microelectronics Corp (UMC, 聯電). “Tonight marks a new beginning. We renew our new partnership with Taiwan ecosystem,” Intel new chief executive officer Tan Lip-bu (陳立武) said at a dinner with representatives from the company’s local partners, celebrating the 40th anniversary of the US chip giant’s presence in Taiwan. Tan took the reins at Intel six weeks ago aiming to reform the chipmaker and revive its past glory. This is the first time Tan