Frustrated by delays in health care, a coalition of injured Iraq War veterans is accusing Department of Veterans Affairs (VA) Secretary Jim Nicholson of breaking the law by denying them disability pay and mental health treatment.
The class-action lawsuit against the US Department of Veterans Affairs, filed yesterday in federal court in San Francisco, seeks broad change in the agency as it struggles to meet growing demand from veterans returning home from Iraq and Afghanistan.
Suing on behalf of hundreds of thousands of veterans, it charges that the VA has failed soldiers on several fronts -- from providing prompt disability benefits, to adding staff, to reducing wait times for medical care and to boosting services for post-traumatic stress disorder (PTSD).
The lawsuit also accuses the VA of deliberately cheating some veterans by allegedly working with the Pentagon to misclassify PTSD claims as pre-existing personality disorders to avoid paying out benefits.
A spokesman for the VA did not have immediate comment. The VA and Pentagon have generally denied such charges.
"Unless systemic and drastic measures are instituted immediately, the costs to these veterans, their families, and our nation will be incalculable, including broken families, a new generation of unemployed and homeless veterans, increases in drug abuse and alcoholism, and crushing burdens on the health care delivery system," the complaint states.
The lawsuit comes amid intense political and public scrutiny of the VA and Pentagon following reports of shoddy outpatient care of injured soldiers at Walter Reed Army Medical Center and elsewhere.
It asks that a federal court order the VA to make immediate improvements that would speed disability payments, ensure fairness in awards and provide more complete access to mental health care.
Earlier this month, a federal appeals court in San Francisco issued a strong rebuke of the VA in ordering the agency to pay retroactive benefits to Vietnam War veterans who were exposed to Agent Orange and contracted a form of leukemia.
"The performance of the United States Department of Veterans Affairs has contributed substantially to our sense of national shame," the opinion from the 9th US Circuit Court of Appeals read.
Nicholson abruptly announced last week he would step down by Oct. 1 to return to the private sector. He has repeatedly defended the agency during his two-and-a-half-year tenure while acknowledging there was room for improvement.
More recently, following high-profile suicide incidents in which families of veterans say the VA did not provide adequate care, Nicholson pledged to add mental health services and hire more suicide-prevention coordinators.
Some veterans say those measures are not enough. In the lawsuit, they said that government investigators warned as early as 2002 that the VA needed to fix its backlogged claims system and make other changes. Yet, the lawsuit says, Nicholson and other officials still insisted on a budget in 2005 that fell US$1 billion short, and they made "a mockery of the rule of law" by awarding senior officials US$3.8 million in bonuses despite their role in the budget foul-up.
The VA's backlog of disability payments is now between 400,000 and 600,000, with delays of up to 177 days to process an initial claim and an average of 657 days to process an appeal.