The majority of food-delivery personnel are hired as employees, rather than contractors, the Ministry of Labor (MOL) said yesterday.
The ministry said that the findings of a labor inspection conducted by the Occupational Safety and Health Administration, contradicted claims by food-delivery platform operators that their workers are contractors and not employees, so they are not obligated to follow the rules in the Labor Standards Act (勞動基準法) and Labor Inspection Act (勞動檢查法).
The inspection focused on people working for Foodpanda, Lalamove, Cutaway, Quickpick, Deliveroo, Uber Eats, YoWoo Food Delivery, Foodomo and JKO Delivery, administration Director Tsou Tzu-lien (鄒子廉) said, adding that Honestbee and Foodtoall have ceased operations.
Photo: Tang Shih-ming, Taipei Times
Inspections were carried out by randomly selecting five or more delivery workers from each of the nine existing platform operators and asking them about their work relationship with their platform.
Five of the nine platforms hire their workers as employees, including Uber Eats, Lalamove, Cutaway, Quickpick and Foodpanda, the administration found.
JKO Delivery, Yo-Woo and Foodomo do not recruit workers, instead outsourcing the job to courier companies, while Deliveroo hires its workers as contractors, it found.
The inspection also found that the nation has 45,129 delivery workers, only 1,363 of which are contractors.
While five platforms hire their workers as employees, they do not follow labor regulations, such as maintaining worker record cards and workers’ attendance records, or subscribing to national labor insurance, the inspection found.
“We will hand over the collected evidence to local labor officials, who will determine the fines that platform operators should pay in view of their labor regulation infringements,” Tsou said.
Chu Chin-lung (朱金龍), an administration official who was in charge of this labor inspection, said that inspectors examined also examined records to determine the relationship between delivery workers and platform operators, including the contracts between operators and workers, delivery workers’ work schedules, how the delivery orders were given, and how workers are punished or rewarded.
They also interviewed the workers to verify the information they found, Chu said.
The business models used by food delivery platforms vary, Chu said.
Some platforms give assignments to workers directly, while others have food delivered by courier companies or other means, he said, adding that some platforms formed partnerships with cargo transport firms, but maintain a high degree of control over the delivery workers.
Using Uber Eats as an example, Chu said that it monitors workers’ whereabouts through its mobile phone application, adding that the company requires them to report to the system when a delivery is completed or interrupted.
The system also determines how many food orders a worker should deliver and how much they should be paid.
There is no room to negotiate salaries, he said.
Before attending a meeting at the Legislative Yuan yesterday morning, Minister of Labor Hsu Ming-chun (許銘春) said that the ministry would help delivery workers form a union, through which they could join a labor insurance plan.
The Sharing Economy Association Taiwan said that the ministry should respect workers’ decisions and avoid using outdated laws to regulate new services.
It should not look at isolated cases and use them to destroy job opportunities for 80,000 delivery workers, the association said.
“We hope that the Executive Yuan will quickly convene an inter-departmental meeting to discuss this issue,” it said.
TOO TIRED: Investigators found that the pilot’s lack of alertness could be attributed to a lack of sleep the previous night, when he had slept with his child It was a copilot’s inappropriate operation of the aircraft and the pilot’s insufficient alertness that led to a hard landing of a China Airlines cargo flight on Dec. 13, 2018, the Taiwan Transportation Safety Board said yesterday. Flight CI6844, a Boeing 747-409 which departed from Hong Kong International Airport, landed on the pre-threshold area of runway L5 at Taiwan Taoyuan International Airport, about 21m before the head of the runway, an investigation report said. The hard landing damaged three runway lights, but none of the personnel on board sustained any injuries, the report said. When approaching the runway, the copilot failed to maintain
DISTRUST WARRANTED? The WHO is under China’s control and has become a useless organization, while data from China cannot be trusted, a Control Yuan member said China’s demand that the novel coronavirus that emerged in Wuhan, Hubei Province, not be referred to with names like the “Wuhan pneumonia” betrays its lack of confidence in itself, Premier Su Tseng-chang (蘇貞昌) told lawmakers yesterday. Democratic Progressive Party Legislator Tsai Yi-yu (蔡易餘) asked Su, during a interpellation at the Legislative Yuan in Taipei, for his view on China’s attempts to redeem its national image in the wake of the COVID-19 pandemic. These included China’s efforts to “bleach” its image, including having WHO Director-General Tedros Adhanom Ghebreyesus publicly praise its handling of the COVID-19 outbreak, and thanking it for buying time
REPEAT OFFENDER: The man went outside for exercise on Wednesday and then left his home on Saturday with his girlfriend, officials said A New Taipei City man has been fined NT$400,000 (US$13,221) and ordered into government quarantine after breaking home quarantine for a second time on Saturday. The 25-year-old man, surnamed Chen (陳) returned to Taiwan on Sunday last week and was ordered to home quarantine until Sunday. He was seen leaving his home on a scooter with his girlfriend on Saturday, three days after he was fined NT$200,000 for going outside to exercise, police said. Chen has now been placed in a quarantine center arranged by the district office and health center of the district where he lives, police said. Police warned the public
Taipei residents who stay at hotels in the city during their 14-day mandatory quarantine period are eligible to apply for the city’s NT$7,000 subsidy, with online applications to be launched next week. Taipei Deputy Mayor Vivian Huang (黃珊珊) on Monday said Taipei residents who have COVID-19 Health Declaration and Home Quarantine Notice dated after March 19 and a quarantine hotel receipt for the dates covered by the quarantine period, would be eligible for the subsidy. The Taipei City Government on Sunday told the Central Epidemic Command Center (CECC) that so many city residents are under home quarantine that about 90 percent of