Taiwan Taoyuan International Airport won a total of 11 awards from UK-based consultancy firm Skytrax this year, including world’s best airport staff service and best airport staff in Asia.
Taiwan took second place in airport immigration, up from the third place last year.
It was also ranked No. 3 among the airports with passenger volume of between 30 million and 40 million per year, up from No. 4 last year.
The nation’s ranking also climbed from No. 10 last year to No. 4 this year in airport security. A similar improvement was seen in the category of baggage delivery, with the ranking rising from No. 9 last year to No. 4 this year. Taiwan’s international transit airport ranking also rose from No. 9 last year to No. 4 this year.
Skytrax ranked Taoyuan airport the ninth-best airport in Asia and No. 17 in the Top 100 airports around the world, up from No. 10 and No. 18 respectively.
In addition, the airport was ranked No. 8 for airport leisure amenities and No. 9 for airport shopping.
“The category of airport staff evaluates the service quality experienced by travelers in the airport, which is the most important part of the airport experience,” Taoyuan International Airport Co (TIAC) said in a statement, adding that the evaluations focus on service efficiency and the attitudes of service personnel at the airlines’ check-in counters, security and immigration, as well as the shopping and dining areas.
“The fact that Taoyuan airport can win these two top prizes in terms of the airport staff service shows the airport offers world-class service quality, and Taiwan’s soft power is recognized by the international community,” the airport company said.
According to the TIAC, Skytrax gathered 12.85 million questionnaires from travelers from 110 countries, covering 410 airports around the world.
The UK-based consultancy firm does not charge the airports for participating in the airport surveys, nor does the company accept sponsorships from the airports.
To participate in the survey, travelers fill in questionnaires online. As such, the awards given by Skytrax are called the “Passengers Choice Awards.”
A Hualien pomelo farmer refused to sell to China after the country announced it would permit more Taiwanese pomelo imports, prompting widespread support from Taiwanese consumers, who rallied to buy his fruit. China’s Taiwan Affairs Office last month said that China’s General Administration of Customs registered an additional 79 Taiwanese pomelo orchards and packing facilities in Hualien County, allowing more Taiwanese producers to export pomelos to China. “I am a Hualien fruit farmer and I refuse to sell to China,” Liu Tzu-hao (劉子豪) from Ruisui Township (瑞穗) said in an online post. Liu is a well-known farmer in the community and has served
A Chinese military drone was spotted conducting reconnaissance off Taitung County as President William Lai (賴清德) visited Pingtung County this morning to inspect a drill of the armed forces’ precision-strike capabilities, prompting the military to closely monitor its actions. Today was the final day of a three-day military exercise at Jioupeng Base (九鵬基地) to test the joint combat capabilities of the armed forces and coast guard. The exercise began on Wednesday simulating air defense interception and yesterday tested long-range strike capabilities and new air defense weapons. This morning, the military conducted a final exercise involving air defense, anti-ship and drone operations. Military sources said
OCT. 31: The antiviral drugs Tamiflu and Eraflu have been distributed to about 4,000 medical facilities nationwide for people in seven groups who develop flu-like symptoms As the domestic influenza epidemic enters its peak season and continues to escalate, the Centers for Disease Control (CDC) yesterday announced that publicly funded influenza antiviral drugs for seven eligible groups have been extended to Oct. 31, allowing those who develop flu-like symptoms to receive the medication without undergoing a rapid influenza test. The CDC has extended the expanded use of flu antiviral drugs to seven groups: healthcare and influenza-prevention personnel; residents and staff at nursing homes, long-term care facilities and similar institutions; kindergarten and daycare workers and home-based caregivers; students from kindergarten through high school, vocational high school and the
UPDATE: The submarine would need to undergo combined systems testing and crew training for navy personnel before it is ready for mission, an expert said Taiwan’s first domestically built submarine, the Hai Kun (Narwhal, 海鯤), could be delivered to the navy as early as next month, military expert and Taiwan Association for Security and Development chairman Chi Tung-yun (紀東昀) said yesterday. The submarine was yesterday morning observed departing for its 21st sea trial and its 15th submerged test. The vessel missed the initial delivery deadline of November last year due to “testing delays,” its primary contractor, shipbuilder CSBC Corp, Taiwan, said in June. The contractor also cited “political pressure from China” in procuring critical equipment. All testing operations are in the final stages, with the
RSS