National Communications Commission (NCC) Chairman Howard Shyr (石世豪) yesterday said that the commission would release its ranking of telecommunications carriers according to the number of consumer complaints in the first quarter of the year.
Shyr made the announcement at a meeting of the legislature’s Transportation Committee, held to review a proposed amendment to the Telecommunications Act (電信法) that would ban telecom carriers from building service station bases on the site of all schools up to the senior-high school level.
Chinese Nationalist Party (KMT) Legislator Lu Chia-cheng (盧嘉辰) and Democratic Progressive Party (DPP) Legislator Lee Kun-tse (李昆澤) said that the commission had received 1,688 complaints involving disputes between telecoms carriers and consumers in the period between January and March this year, which accounted for more than 50 percent of the total last year.
Lee said the commission should be more active in resolving the disputes, rather than just forwarding the complaints to the relevant carrier. The public has a right to know which carrier received the largest number of complaints, he said, adding that this would motivate the carriers to improve.
Lee added that the regulations on seeking compensation from telecom carriers were too strict. Currently, consumers can only be compensated if they experience a disconnection in mobile communication service for more than two hours or for more than 12 hours for fixed network services. He said that users’ monthly service fee should be waived if their carrier fails to resume normal service within two hours.
The committee passed a resolution asking the commission to study the feasibility of demanding that land or property owned by government agencies and state-run corporations be made available for base stations. The resolution also urged the commission to monitor changes in electromagnetic waves near the base stations every season without giving notice to the carriers.
KMT Legislator Luo Shu-lei (羅淑蕾) and DPP Legislator Tsai Chi-chang (蔡其昌) said that nearly all government agencies had turned down requests to have a station installed on their premises because it would upset the residents in their neighborhoods. The two legislators said that the public’s aversion to the stations is proof that the commission has failed to assure people about the safety of living near the stations.
Taiwan would welcome the return of Honduras as a diplomatic ally if its next president decides to make such a move, Minister of Foreign Affairs Lin Chia-lung (林佳龍) said yesterday. “Of course, we would welcome Honduras if they want to restore diplomatic ties with Taiwan after their elections,” Lin said at a meeting of the legislature’s Foreign Affairs and National Defense Committee, when asked to comment on statements made by two of the three Honduran presidential candidates during the presidential campaign in the Central American country. Taiwan is paying close attention to the region as a whole in the wake of a
Chinese Nationalist Party (KMT) Chairman Eric Chu (朱立倫), spokeswoman Yang Chih-yu (楊智伃) and Legislator Hsieh Lung-chieh (謝龍介) would be summoned by police for questioning for leading an illegal assembly on Thursday evening last week, Minister of the Interior Liu Shyh-fang (劉世芳) said today. The three KMT officials led an assembly outside the Taipei City Prosecutors’ Office, a restricted area where public assembly is not allowed, protesting the questioning of several KMT staff and searches of KMT headquarters and offices in a recall petition forgery case. Chu, Yang and Hsieh are all suspected of contravening the Assembly and Parade Act (集會遊行法) by holding
President William Lai (賴清德) has appointed former vice president Chen Chien-jen (陳建仁) to attend the late Pope Francis’ funeral at the Vatican City on Saturday on his behalf, the Ministry of Foreign Affairs said today. The Holy See announced Francis’ funeral would take place on Saturday at 10am in St Peter’s Square. The ministry expressed condolences over Francis’ passing and said that Chen would represent Taiwan at the funeral and offer condolences in person. Taiwan and the Vatican have a long-standing and close diplomatic relationship, the ministry said. Both sides agreed to have Chen represent Taiwan at the funeral, given his Catholic identity and
PRAISE: Japanese visitor Takashi Kubota said the Taiwanese temple architecture images showcased in the AI Art Gallery were the most impressive displays he saw Taiwan does not have an official pavilion at the World Expo in Osaka, Japan, because of its diplomatic predicament, but the government-backed Tech World pavilion is drawing interest with its unique recreations of works by Taiwanese artists. The pavilion features an artificial intelligence (AI)-based art gallery showcasing works of famous Taiwanese artists from the Japanese colonial period using innovative technologies. Among its main simulated displays are Eastern gouache paintings by Chen Chin (陳進), Lin Yu-shan (林玉山) and Kuo Hsueh-hu (郭雪湖), who were the three young Taiwanese painters selected for the East Asian Painting exhibition in 1927. Gouache is a water-based
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