Just when China Airlines (CAL) seemed to be leaving behind a troubled past, it has encountered potentially damaging turbulence.
The series of explosions that destroyed one of the company's Boeing 737s on Monday were grimly reminiscent of the period from 1991 to 2002, when a string of disasters claimed the lives of 693 passengers and crew.
Though no one died in this week's accident at Okinawa's Naha Airport it raised questions about how far the carrier has progressed.
PHOTO: YAO CHIEH-HSIU, TAIPEI TIMES
The persistent doubts seem incongruous for a company headquartered in Taiwan, which over the past four decades has transformed itself from an agricultural backwater to a vital link in the global high-tech chain, with a reputation for precision and digital innovation.
Critics lay the blame on a deadly mixture of intrusive government involvement and a corporate culture that places greater emphasis on hierarchy than teamwork and disdains basic accountability.
From in-flight menus with comical English misspellings to senior executives passing the buck, they say, the carrier needs a thorough overhaul to get its act in order.
"There's a selfishness there," said local aviation expert Earl Wieman. "You live in your own sphere, you don't care about others, you are indifferent to things around you."
However, some international aviation analysts question whether China Airlines is really that bad. They acknowledge its poor safety record in the 1990s, but say that recently it has made impressive improvements in the performance of both pilots and maintenance staff.
"They've really done very well over the last two years," said Singapore-based Nicholas Ionides of Flight International magazine. "They've focused a lot on trying to eliminate human error."
Jan-Arwed Richter, a Hamburg, Germany-based aviation specialist who compiles a detailed aviation safety index said: "I definitely cannot support the argument that CAL relapsed back into [the] bad times of the past."
China Airlines would not comment directly on safety issues. In an e-mail company spokesman Johnson Sun (孫鴻文) said the carrier was attending to the needs of passengers involved in the Naha incident and that the crew had performed bravely in supervising the emergency evacuation on the tarmac.
Retired Air Force officers founded the airline in 1959. It is controlled by a quasi-governmental organization, the China Aviation Development Foundation, which owns a 62 percent stake.
Pressured by the government to privatize and become more accountable, the foundation tried to sell 35 percent of its stake in 2000, but there were no takers.
Analysts have said the carrier's struggle to become safer was a major reason it couldn't find a partner.
Still, it has good access to funding and boasts a fleet of Boeing and Airbus aircraft with an average age of 5.3 years -- far below the industry average.
In recent years, CAL has made a big push to improve its record, hiring a longtime Swissair pilot to leaven the militaristic culture that once dominated the carrier's cockpits. It also brought in a veteran engineering specialist from Hong Kong-based Cathay Pacific to help on maintenance.
The moves appeared to have paid off. China Airlines' last fatal accident was in 2002, when a 747 broke up in midair between Taipei and Hong Kong. Since then, said Kay Yong (
People First Party Legislator Lee Hung-chun (
Lee compared CAL to privately held Eva Airways, which in 16 years of flying has been accident free and has a good reputation.
"If EVA were involved in an accident, then the boss would have to take money out of [shareholders'] pockets," he said. "That's the difference between China Airlines and EVA."
While Lee's comments strike a chord with many local critics, foreign experts say that state control in no way dooms an airline to second-rate status.
Chris Yates of the British-based Jane's Airport Review said China Airlines is now on a par with other Asian carriers, which include perennial passenger favorites like Singapore Airlines, whose majority stakeholder is a Singapore government investment company.
"CAL has certainly had a number of issues in recent years in terms of maintenance and safety of its fleet of aircraft," he said. "But it is not really different from other airlines in region."
China Airlines hopes to contain the damage. It offered a new apology yesterday for the accident.
Ho Han-yeh (何漢業), head of the airline's Japanese branch office, bowed deeply to reporters after visiting Japan's Ministry of Land, Infrastructure and Transportation in Tokyo to apologize for the blaze.
CAL also published an apology in major Japanese newspapers on Wednesday. It also said yesterday that it would offer compensation of NT$80,000 each to business class passengers and NT$65,000 each to passengers in economy.
Meanwhile, CAL said yesterday that chairman Philip Wei (
Wei is currently traveling with President Chen Shui-bian (
Sun said that according to his understanding, Tsai had said he would look into the proposal after Wei returns home.
Additional reporting by Jessie Ho
The military has spotted two Chinese warships operating in waters near Penghu County in the Taiwan Strait and sent its own naval and air forces to monitor the vessels, the Ministry of National Defense (MND) said. Beijing sends warships and warplanes into the waters and skies around Taiwan on an almost daily basis, drawing condemnation from Taipei. While the ministry offers daily updates on the locations of Chinese military aircraft, it only rarely gives details of where Chinese warships are operating, generally only when it detects aircraft carriers, as happened last week. A Chinese destroyer and a frigate entered waters to the southwest
A magnitude 6.1 earthquake struck off the coast of Yilan County at 8:39pm tonight, the Central Weather Administration (CWA) said, with no immediate reports of damage or injuries. The epicenter was 38.7km east-northeast of Yilan County Hall at a focal depth of 98.3km, the CWA’s Seismological Center said. The quake’s maximum intensity, which gauges the actual physical effect of a seismic event, was a level 4 on Taiwan’s 7-tier intensity scale, the center said. That intensity level was recorded in Yilan County’s Nanao Township (南澳), Hsinchu County’s Guansi Township (關西), Nantou County’s Hehuanshan (合歡山) and Hualien County’s Yanliao (鹽寮). An intensity of 3 was
Japanese Prime Minister Sanae Takaichi’s comment last year on Tokyo’s potential reaction to a Taiwan-China conflict has forced Beijing to rewrite its invasion plans, a retired Japanese general said. Takaichi told the Diet on Nov. 7 last year that a Chinese naval blockade or military attack on Taiwan could constitute a “survival-threatening situation” for Japan, potentially allowing Tokyo to exercise its right to collective self-defense. Former Japan Ground Self-Defense Force general Kiyofumi Ogawa said in a recent speech that the remark has been interpreted as meaning Japan could intervene in the early stages of a Taiwan Strait conflict, undermining China’s previous assumptions
Instead of focusing solely on the threat of a full-scale military invasion, the US and its allies must prepare for a potential Chinese “quarantine” of Taiwan enforced through customs inspections, Stanford University Hoover fellow Eyck Freymann said in a Foreign Affairs article published on Wednesday. China could use various “gray zone” tactics in “reconfiguring the regional and ultimately the global economic order without a war,” said Freymann, who is also a nonresident research fellow at the US Naval War College. China might seize control of Taiwan’s links to the outside world by requiring all flights and ships entering or leaving Taiwan
RSS