Wed, May 27, 2015 - Page 2 News List

BUSINESS ENGLISH

A: I don’t think I will ever cut it in a call center.

B: Why not?

A: I can never seem to keep it together when a customer starts to lose it.

B: That takes time and practice. It’s probably helpful to ask your seniors how they deal with it.

A:我覺得我沒辦法當一個稱職的電話客服。

B:為什麼?

A:我永遠沒辦法對客人的惡劣態度逆來順受。

B:這是需要時間磨練的,多向前輩討教如何應對,應該會有幫助。

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