Sun, Jun 03, 2012 - Page 2 News List


A : Can you connect me with the department for customer complaints?

B : Hello sir. You can go ahead and tell me what’s the matter.

A : I ordered a book on your Web site several days ago, but I still haven’t received it.

B : I apologize. Can you give me your membership number? I’ll look it up for you.

A : 請問可以幫我轉客訴單位嗎?

B : 先生您好,有事可以直接跟我反應!

A : 幾天前我在你們網站預訂一本書,可是至今尚未收到!

B : 真抱歉,可否請先給我您的會員編號,我立刻幫您查查看。

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