One woman, the victim of overzealous processing, lamented, "I don't even know what my hair is anymore." Dickey responded with the breezy confidence of an author whose book, still in its first printing, is selling in the tens of thousands. "Pay no attention to the magazines," he told her, waving his volume in her direction. "Just show this to your hairdresser.
Taking in the message, Cassie Parker, a listener in her 40s, rolled her eyes. "When you get to a certain age, you don't have time for hairdressers," she snapped. "You don't want to relax your hair, but you can't go nappy either. Where is the medium?" She is still waiting for her reply.



