The English-speaking receptionist is a vicious-looking dinosaur, and the one speaking Japanese is a female humanoid with blinking lashes.
“If you want to check in, push one,” the dinosaur says.
The visitor punches a button on the desk, and types in information on a touch panel screen.
Photo: AP
From the front desk to the porter, which is an automated trolley taking luggage up to the room, this hotel in southwestern Japan, aptly called Weird Hotel, is “manned” almost totally by robots to save labor costs.
Hideo Sawada, who runs the hotel as part of an amusement park, says using robots is not a gimmick, but a serious effort to utilize technology and achieve efficiency.
Henn-na Hotel, as it is called in Japanese, was shown to reporters on Wednesday, complete with robot demonstrations, ahead of its opening to the public on Friday.
Photo: EPA
Another feature of the hotel is the use of facial-recognition technology, instead of the standard electronic keys, by registering the digital image of the guest’s face during check-in.
The reason? Robots are not good at finding keys, if people happen to lose them.
A giant robotic arm, usually seen in manufacturing, is encased in glass quarters in the corner of the lobby. It lifts one of the boxes stacked into the wall and puts it out through a space in the glass, where a guest can place an item in it, to use as a locker.
The arm will put the box back into the wall, until the guest wants it again. The system is called “robot cloak room.”
Why a simple coin locker will not suffice is beside the point.
“I wanted to highlight innovation,” Sawada told reporters. “I also wanted to do something about hotel prices going up.”
Staying at Henn na Hotel starts at ￥9,000 (US$80), a bargain for Japan, where a stay in one of the nicer hotels can easily cost twice or three times that much.
The concierge is a doll-like hairless robot with voice recognition that prattles breakfast and event information. It cannot call a cab or do other errands.
Japan is a world leader in robotics technology, and the government is trumpeting robotics as a pillar of its growth strategy. Robots have long been used there in manufacturing. However, interest is also high in exploring the potential of robots in human interaction, including helping care for the elderly.
Robotics is also key in the decommissioning of the three reactors at the Fukushima Dai-ichi nuclear power plant, which went into meltdown in 2011, in the worst nuclear catastrophe since Chernobyl.
One area for which the Henn-na Hotel still relies on human beings is security.
The place is dotted with security cameras, and real people are watching everything through a monitor to make sure guests stay safe and no one makes off with one of the expensive robots.
“And they still can’t make beds,” said Sawada, who has also engineered the rise of a popular affordable Japanese travel agency.
He has big ambitions for his robot hotel concept and wants to open another one soon in Japan, and later abroad. He is also eager to add other languages, such as Chinese and Korean, to the robots’ vocabulary.
A block-shaped robot that was scuttling around in the lobby had been brought in to do room service, delivering beverages and simple snacks, but it was not ready to do that yet.
Outdoors, Sawada also demonstrated a drone that flew in to deliver a few small jars filled with snacks. He said he wanted to eventually have drones perform in shows for guests.
In the hotel’s rooms, a lamp-size robot in the shape of a fat pink tulip called Tuly answers simple questions like: “What time is it?” and “What is the weather tomorrow?”
You can also tell it to turn the room lights on or off. There are no switches on the walls.
Sawada is keeping the hotel half-filled for the first few weeks to make sure nothing goes wrong.
He also canceled at the last minute the overnight stay planned for media. The robots simply were not ready.
SEEKING CLARITY: Washington should not adopt measures that create uncertainties for ‘existing semiconductor investments,’ TSMC said referring to its US$165 billion in the US Taiwan Semiconductor Manufacturing Co (TSMC, 台積電) told the US that any future tariffs on Taiwanese semiconductors could reduce demand for chips and derail its pledge to increase its investment in Arizona. “New import restrictions could jeopardize current US leadership in the competitive technology industry and create uncertainties for many committed semiconductor capital projects in the US, including TSMC Arizona’s significant investment plan in Phoenix,” the chipmaker wrote in a letter to the US Department of Commerce. TSMC issued the warning in response to a solicitation for comments by the department on a possible tariff on semiconductor imports by US President Donald Trump’s
The government has launched a three-pronged strategy to attract local and international talent, aiming to position Taiwan as a new global hub following Nvidia Corp’s announcement that it has chosen Taipei as the site of its Taiwan headquarters. Nvidia cofounder and CEO Jensen Huang (黃仁勳) on Monday last week announced during his keynote speech at the Computex trade show in Taipei that the Nvidia Constellation, the company’s planned Taiwan headquarters, would be located in the Beitou-Shilin Technology Park (北投士林科技園區) in Taipei. Huang’s decision to establish a base in Taiwan is “primarily due to Taiwan’s talent pool and its strength in the semiconductor
An earnings report from semiconductor giant and artificial intelligence (AI) bellwether Nvidia Corp takes center stage for Wall Street this week, as stocks hit a speed bump of worries over US federal deficits driving up Treasury yields. US equities pulled back last week after a torrid rally, as investors turned their attention to tax and spending legislation poised to swell the US government’s US$36 trillion in debt. Long-dated US Treasury yields rose amid the fiscal worries, with the 30-year yield topping 5 percent and hitting its highest level since late 2023. Stocks were dealt another blow on Friday when US President Donald
UNCERTAINTY: Investors remain worried that trade negotiations with Washington could go poorly, given Trump’s inconsistency on tariffs in his second term, experts said The consumer confidence index this month fell for a ninth consecutive month to its lowest level in 13 months, as global trade uncertainties and tariff risks cloud Taiwan’s economic outlook, a survey released yesterday by National Central University found. The biggest decline came from the timing for stock investments, which plunged 11.82 points to 26.82, underscoring bleak investor confidence, it said. “Although the TAIEX reclaimed the 21,000-point mark after the US and China agreed to bury the hatchet for 90 days, investors remain worried that the situation would turn sour later,” said Dachrahn Wu (吳大任), director of the university’s Research Center for
RSS