In the US, pre-packaged foods loaded with artificial ingredients and chemicals can make it onto grocery store shelves boasting the label “natural.”
Why? Because there is no definition of “natural” in the US.
This gray area has led consumer advocates to threaten lawsuit after lawsuit against big food giants, alleging that their claims are misleading and illegal.
“There are just too damn many ‘natural’ lawsuits,” lawyer Stephen Gardner of the Center for Science in the Public Interest (CSPI) said, estimating there have been about 50 in the past decade.
“It only scratches the surfaces of the number of companies that are making these claims. We keep coming across them,” he said.
Some lawsuits have been merely threatened by CSPI, and eventually settled out of court after the company agreed to change labeling.
Others have been filed by private parties seeking class-action payouts.
The latest involves Kraft Foods, maker of Crystal Light powdered drink mixes that contain artificial sweeteners and colors, a texturizer called maltodextrin and a synthetic preservative called butylated hydroxyanisole.
Last month, CSPI notified Kraft of its intent to sue if the word “natural” continues to appear on products like Natural Lemonade and Natural Lemon Iced Tea.
Gardner said talks with the company are ongoing, but given his experience — he first sued Kraft over similar claims on its Capri Sun drinks in 2007 — he expects Kraft to counter that the word “natural” relates to the flavor.
“I am not aware of a lemonade flavor. I am aware of lemon,” Gardner said.
Asked for comment, a Kraft spokeswoman said that a federal judge in California recently dismissed a similar claim against Crystal Light.
“Our products are clearly and accurately labeled with information that is both truthful and helpful for consumers,” spokeswoman Caroline Krajewski said in an e-mail.
Foods that claim to be “natural,” but clearly are not, can slip past authorities because the main US Food and Drug Administration (FDA) has not formally defined “natural.”
However, the regulator has sent several warning letters to companies in the past, FDA spokeswoman Theresa Eisenman said in an e-mail.
“Although the FDA has not established a formal definition for the term ‘natural,’ we do have a longstanding policy concerning the use of ‘natural’ in food labeling,” she said.
“The FDA considers the term ‘natural’ to mean that nothing artificial or synthetic (including all color additives regardless of source) has been included in, or has been added to, a food that would not normally be expected to be in the food,” she said.
The FDA has left Crystal Light alone, and consumer groups complain that regulators are not aggressive enough, leaving plenty of room for corporations to exploit well-meaning shoppers who appear to be susceptible to packaging claims.
According to the market research firm Nielsen, “natural” products produce more than US$22 billion in annual sales.
A full 77 percent of US consumers polled said they believe “natural” claims at least some of the time, and 9 percent said they always do.
Despite the high volume of lawsuits, they are often settle out of court and corporations avoid big payouts, Gardner said.
“We stop them, but they get to keep the money they stole from consumers by fraud,” he said.
In some cases, a company relents to pressure from consumer group,s but is sued again by private interests seeking a cash payout to people who bought the product.