BlackBerry Ltd said on Thursday its popular messaging system BBM, or BlackBerry Messenger, would now be open to those using the Windows phone platform, a move that potentially makes the messaging service more appealing to its enterprise clients.
BlackBerry, which is seeking to reinvent itself as a more software and services driven company as its smartphone market share has dwindled, has been touting new BBM features in a bid to make it messaging tool for clients such as corporations and government agencies, that are on the lookout for a secure messaging service.
Last year, the company opened the service to phones powered by Google Inc’s popular Android operating system and Apple’s iOS platform. The rollout to the Windows phone platform means the service is now available on all major smartphone platforms, making it a more viable option for those clients that are considering using it as a communications tool.
BBM was a pioneering mobile-messaging service, but its user base has failed to keep pace with those of WhatsApp and other rivals, in part because BlackBerry had long refused to open the program to users of other platforms.
While the messaging service still has more than 85 million active users, BlackBerry in a bid to boost its relevance and cater to the needs of its core enterprise audience, is now marketing it as a secure communications tool for government agencies and regulated sectors, such as financial services.
Last month, BlackBerry began to roll out BBM Protected, a secure messaging service tailored specifically to the needs of companies in regulated sectors.
The move is part of a broader push that has also seen BlackBerry widen its device management capabilities to include devices that are powered by the Android, iOS and Windows platforms.
“I can’t tell you whether we are going to do BBM on desktop. That is a collaboration we have to have between us and Microsoft, and I wouldn’t be able to comment on that, because we certainly have the desire, but between that and getting it done there is still a gap,” BlackBerry chief executive John Chen (程守宗) said in an interview with reporters earlier this week.
Earlier this year, Chen had said that BlackBerry was looking into the possibility of bringing BBM to desktop computers, allowing employees of companies and government agencies to go mobile on group chats started on their computers without missing a beat.
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