Taiwan Taoyuan International Airport, the nation’s main gateway, became the world’s 24th-best-performing airport late last year after taking steps to improve its facilities, airport authorities said yesterday.
The airport climbed 17 places in the Airports Council International’s airport service quality (ASQ) world rankings in the fourth quarter of last year, after improving its luggage carts, refurbishing its restaurants and lowering food prices and service charges, the airport said.
ASQ, a leading benchmarking tool, is designed to help participating airports measure their improvements year-on-year, as well as a benchmark against their peers worldwide, according to the Washington-based council.
In the 36 service-related parameters that the ASQ customer feedback covers for the world rankings of 151 participating airports, Taiwan Taoyuan was ranked among the top 10 in 21 categories, airport officials said.
The parameters provide a broad basis for comparing service expectations and passenger ratings of service delivery.
The airport will continue striving to improve other categories that have room for improvement, including the entry/exit handling speed of passengers and cargo, the airport said.
The airport ranked 26th in the council’s ASQ world survey for the whole of last year, up one spot from the previous year.
Starlux Airlines, Taiwan’s newest international carrier, has announced it would apply to join the Oneworld global airline alliance before the end of next year. In an investor conference on Monday, Starlux Airlines chief executive officer Glenn Chai (翟健華) said joining the alliance would help it access Taiwan. Chai said that if accepted, Starlux would work with other airlines in the alliance on flight schedules, passenger transits and frequent flyer programs. The Oneworld alliance has 13 members, including American Airlines, British Airways, Cathay Pacific and Qantas, and serves more than 900 destinations in 170 territories. Joining Oneworld would also help boost
A new tropical storm formed late yesterday near Guam and is to approach closest to Taiwan on Thursday, the Central Weather Administration (CWA) said. Tropical Storm Pulasan became the 14th named storm of the year at 9:25pm yesterday, the agency said. As of 8am today, it was near Guam traveling northwest at 21kph, it said. The storm’s structure is relatively loose and conditions for strengthening are limited, WeatherRisk analyst Wu Sheng-yu (吳聖宇) said on Facebook. Its path is likely to be similar to Typhoon Bebinca, which passed north of Taiwan over Japan’s Ryukyu Islands and made landfall in Shanghai this morning, he said. However, it
Taiwan's Gold Apollo Co (金阿波羅通信) said today that the pagers used in detonations in Lebanon the day before were not made by it, but by a company called BAC which has a license to use its brand. At least nine people were killed and nearly 3,000 wounded when pagers used by Hezbollah members detonated simultaneously across Lebanon yesterday. Images of destroyed pagers analyzed by Reuters showed a format and stickers on the back that were consistent with pagers made by Gold Apollo. A senior Lebanese security source told Reuters that Hezbollah had ordered 5,000 pagers from Taiwan-based Gold Apollo. "The product was not
COLD FACTS: ‘Snow skin’ mooncakes, made with a glutinous rice skin and kept at a low temperature, have relatively few calories compared with other mooncakes Traditional mooncakes are a typical treat for many Taiwanese in the lead-up to the Mid-Autumn Festival, but a Taipei-based dietitian has urged people not to eat more than one per day and not to have them every day due to their high fat and calorie content. As mooncakes contain a lot of oil and sugar, they can have negative health effects on older people and those with diabetes, said Lai Yu-han (賴俞含), a dietitian at Taipei Hospital of the Ministry of Health and Welfare. “The maximum you can have is one mooncake a day, and do not eat them every day,” Lai