The Consumer Protection Commission (CPC) yesterday urged the National Communications Commission (NCC) to put in place a set of restrictions that would allow phone users to opt out of being contacted by telemarketers.
The commission said that over the last year, 92 of the 182 complaints and disputes filed with it involved telecommunications. The CPC said it invited the NCC and representatives from telecom service providers to discuss ways for consumers to opt out of being contacted by telemarketers.
Commission section chief Wu Cheng-hsueh (吳政學) said that the immediate and private nature of telephone calls made to market or sell products and services can easily lead to consumers feeling harassed. Those who have declined to be contacted by telemarketers via text messaging or direct phone calls should be entered into a customer database that will automatically exclude them from being contacted for promotions, product information or other business offers.
Aside from feeling harassed by telemarketers, consumers’ rights may also be infringed if they have difficulty understanding the information presented to them in text messaging or phone calls, Wu said.
“Many consumers may not be fully aware of certain terms and conditions contained in offers made to them over the phone, so telemarketers should be required to send details of the offer in print form after contacting them by phone,” he said.
The commission also urged the NCC to draft official versions of standard form contracts for telecom service purchases that would include a clause allowing consumers to opt out of being contacted by telemarketers, as well as requiring telecom service providers to establish a database of customers who decline to be contacted.
Taiwan would benefit from more integrated military strategies and deployments if the US and its allies treat the East China Sea, the Taiwan Strait and the South China Sea as a “single theater of operations,” a Taiwanese military expert said yesterday. Shen Ming-shih (沈明室), a researcher at the Institute for National Defense and Security Research, said he made the assessment after two Japanese military experts warned of emerging threats from China based on a drill conducted this month by the Chinese People’s Liberation Army’s (PLA) Eastern Theater Command. Japan Institute for National Fundamentals researcher Maki Nakagawa said the drill differed from the
A fugitive in a suspected cosmetic surgery fraud case today returned to Taiwan from Canada, after being wanted for six years. Internet celebrity Su Chen-tuan (蘇陳端), known as Lady Nai Nai (貴婦奈奈), and her former boyfriend, plastic surgeon Paul Huang (黃博健), allegedly defrauded clients and friends of about NT$1 billion (US$30.66 million). Su was put on a wanted list in 2019 when she lived in Toronto, Canada, after failing to respond to subpoenas and arrest warrants from the Taipei District Prosecutors’ Office. Su arrived at Taiwan Taoyuan International Airport at 5am today on an EVA Air flight accompanied by a
A 79-year-old woman died today after being struck by a train at a level crossing in Taoyuan, police said. The woman, identified by her surname Wang (王), crossed the tracks even though the barriers were down in Jhongli District’s (中壢) Neili (內壢) area, the Taoyuan Branch of the Railway Police Bureau said. Surveillance footage showed that the railway barriers were lowered when Wang entered the crossing, but why she ventured onto the track remains under investigation, the police said. Police said they received a report of an incident at 6:41am involving local train No. 2133 that was heading from Keelung to Chiayi City. Investigators
The Keelung District Prosecutors’ Office today requested that a court detain three individuals, including Keelung Department of Civil Affairs Director Chang Yuan-hsiang (張淵翔), in connection with an investigation into forged signatures used in recall campaigns. Chang is suspected of accessing a household registration system to assist with recall campaigns targeting Democratic Progressive Party (DPP) city councilors Cheng Wen-ting (鄭文婷) and Jiho Chang (張之豪), prosecutors said. Prosecutors yesterday directed investigators to search six locations, including the Chinese Nationalist Party’s (KMT) Keelung office and the residences of several recall campaign leaders. The recall campaign leaders, including Chi Wen-chuan (紀文荃), Yu Cheng-i (游正義) and Hsu Shao-yeh
RSS