The nation's long-awaited high speed railway began operation yesterday, marking a milestone in the nation's transportation history amid safety concerns and spotty ticketing service.
The new rail system service started with two trains departing from the line's northern stop in Banciao (板橋), Taipei County, and its southern stop in Tsoying (左營), Kaohsiung City, at 7am sharp.
Both trains traveled at a maximum speed of 300kph and arrived at their destinations at 8:30am, cutting normal train travel time by two-and-a-half-hours.
The section between Taipei and Banciao stations is still under construction. The high-speed rail service has been delayed since the end of October last year owing to problems with its core electrical system.
Undaunted by problems with the ticketing service because of a system malfunction, most passengers were excited to board the trains and satisfied with the ride.
"Despite some small problems, the situation remained under control [and we should be able] to solve [the problems] soon," Arthur Chiang (江金山), spokesman for Taiwan High Speed Rail Corp (THSRC, 台灣高鐵), the operator of the bullet train, said yesterday.
THSRC is in charge of operating the build-operate-transfer (BOT) railway project for 35 years before it is turned over to the government's control.
The company has been making surveys of passengers after each ride and has not yet received any major complaints, Chiang said.
Some passengers complained that they found their seats were already taken and were forced to take the next train.
THSRC announced on Thursday that it had found a glitch in the booking system that led to double bookings on 831 seats.
To solve the overbooking problem, THSRC provided an additional eight trains to carry those passengers, as well as offering each passenger a free ticket.
The company's solution has drawn criticism, however, as the Ministry of Transportation and Communications approved the operation of only 19 trains running in each direction per day.
Chiang defended the company's actions, saying the trains were needed to serve the needs of the 831 passengers and that the provisional dispatch was approved by the Bureau of High Speed Rail.
As THRSC had conducted intensive test-runs before the service's launch, the operation of the additional trains should not be a cause for concern, he said.
The company estimated that more than 30,000 people would be departing or arriving at the Banciao Station on the first day of its service.
The launch of the new railway system came amid numerous complaints over the past few days about ticket sales. To pacify consumers, THSRC said on Thursday that it would extend the half-priced fares until Jan. 19.
In Taichung, however, the service's launch was marred by conflict between representatives of a consumer advocacy group and an unidentified group of 20 people.
The group of 20 surrounded volunteers representing the Consumers' Foundation in the morning, snatching and destroying the posters and threatening them.
The foundation yesterday had dispatched volunteers and employees to the high-speed rail system's stations in Banciao, Taichung and Tsoying to advise passengers not to take the new transportation means before safety concerns were eased.
The conflict in Taichung nearly led to physical clashes, with a man in the Taichung station shouting at the foundation's representative: "Chinese dogs. Go back to China."
Foundation chairman Cheng Jen-hung (程仁宏) expressed regret over the protest, saying that it was a pity to see their "soft persuasion" efforts tainted by political color.
Cheng said that in consideration of its volunteers, the foundation would halt its on-site persuasion and launch a second-stage activity by collecting consumers' endorsement on the Internet.
"After gathering the public's opinions, we'll visit the Minister of Transportation and Communications soon to express our opinion and demand that the government clarify safety guarantee regulations for passengers," he said.
Still, the presence of a French driver, Patrick Poulenas, controlling the Japanese-designed bullet train yesterday reflected the checkered history of the project, first conceived in the 1990s and based on the Eurotrain of Alstom-Siemens. But in 1998 THSRC -- reportedly on the order of then-president Lee Teng-hui (
Poulenas and his 39 compatriots, along with 13 German drivers operate the trains, but THSRC hopes local drivers will replace them within 18 months.
Additional reporting by AFP
also see story:
Editorial: Here's to a safe rail system
A Taiwanese YouTuber suspected of creating and selling deepfake porn videos featuring more than 100 politicians and influencers was on Monday released on bail after being arrested the previous day. Chu Yu-chen (朱玉宸), 26, who uses the name Xiaoyu (小玉) on YouTube, was arrested on Sunday in New Taipei City, along with two suspected accomplices, a 24-year-old YouTuber surnamed Yeh (耶), known as Shaiw Shaiw (笑笑), and a 22-year-old man Chuang (莊). The three suspects were on Monday escorted to the New Taipei District Prosecutors’ Office for further questioning on suspicion of distributing obscene videos and publicly insulting others, in contravention of
ANTI-COERCION: EU Commissioner for Competition Margrethe Vestager said the EU wishes to bolster relations with Taiwan within the framework of its ‘one China’ policy The EU is to further its engagement with Taiwan to defend democracy, freedom and an open market, while bolstering cooperation in semiconductor supply chains, EU Commissioner for Competition Margrethe Vestager said on Tuesday. In her remarks at a European Parliament plenary session focused on Taiwan-EU relations, Vestager referred to China’s increasing military presence in the Taiwan Strait, including flying missions off the southwest coast of Taiwan. “This display of force may have a direct impact on European security and prosperity,” she said, adding that the EU encourages all parties to avoid any unilateral actions that might increase tensions across the Strait. “We Europeans
DOWN, NOT OUT: The election was not a total defeat, as Chen still received 73,433 votes against the recall, and his party has ‘grown up’ through the process, he said Voters in Taichung yesterday recalled Taiwan Statebuilding Party Legislator Chen Po-wei (陳柏惟), making him the first legislator in the nation’s history to lose a recall election. A total of 77,899 votes were cast to recall Chen, while 73,433 voted against, the Taichung City Election Commission said, adding that 51.72 percent of the city’s second electoral district turned out. The Central Election Commission is to confirm the final figures within the next seven days, it said. Commission data showed that there are 294,976 eligible voters in the second district, comprised of Dadu (大肚), Shalu (沙鹿), Longjing (龍井), Wufong (霧峰) and Wurih (烏日) districts. Chen won
MILITARY RESOLVE: Washington does not want a cold war with Beijing, it just wants ‘China to understand that we’re not going to step back,’ Biden told a CNN town hall The US would come to Taiwan’s defense and has a commitment to defend the nation China claims as its own, US President Joe Biden said on Thursday, although the White House later said there was no change in policy toward Taiwan. “Yes, we have a commitment to do that,” Biden said at a CNN town hall meeting when asked if the US would come to the defense of Taiwan, which has been facing mounting military and political pressure from Beijing to accept Chinese sovereignty. While Washington is required by law to provide Taiwan with the means to defend itself, it has long