The Taipei City Government has ordered local branches of Apple Inc and Google Inc to introduce a seven-day free trial program at their mobile phone software stores within 15 days, a senior official said yesterday.
“If the two companies fail to meet the requirement by the deadline, they may be slapped with fines of up to NT$1.5 million [US$52,300],” said Yeh Ching-yuan (葉慶元), head of the city government’s Law and Regulation Commission.
Consumers can buy and download applications on their mobile phones through Apple Store or Google’s Android Market, but neither offers a seven-day free trial program that allows customers to return the applications or receive refunds.
Yeh said the absence of a return and refund mechanism violates the Consumer Protection Act (消費者保護法), which requires corporations to offer a free trial period of at least seven days.
In the past, online shopping operators said that they were not covered by the provision, but Yeh said the city government reached an agreement with online auction Web site operators last year to have them adhere to the free-trial provision.
Yeh said because purchasing mobile app software via smartphones or cellphones was a recent trend, the city government did not include this market in last year’s deal.
The commission has given Apple and Google a 15-day grace period to revise their mobile phone software sales and service provisions to include a seven-day free trial mechanism.
If they refuse to abide by the directive, the two companies could face fines ranging between NT$60,000 and NT$1.5 million, Yeh said.
In an example of the problem the city government is trying to prevent, Yeh cited a case of software bought on Apple Store on Thursday that did not work, but left the buyer without recourse.
According to Apple Store and Android Market rules, the two companies are not liable for apps or smartphone/cellphone software developed by a third party, even if they are sold through their online platforms.
“Such a claim is an irresponsible business practice,” Yeh said.
Yeh said that if flawed software apps were thought to threaten the financial interests of potential buyers, online suppliers of those programs would be ordered to stop sales and allow customers to return them or get refunds, in accordance with Article 36 of the Consumers Protection Act.
Merida Industry Co (美利達) has seen signs of recovery in the US and European markets this year, as customers are gradually depleting their inventories, the bicycle maker told shareholders yesterday. Given robust growth in new orders at its Taiwanese factory, coupled with its subsidiaries’ improving performance, Merida said it remains confident about the bicycle market’s prospects and expects steady growth in its core business this year. CAUTION ON CHINA However, the company must handle the Chinese market with great caution, as sales of road bikes there have declined significantly, affecting its revenue and profitability, Merida said in a statement, adding that it would
i Gasoline and diesel prices at fuel stations are this week to rise NT$0.1 per liter, as tensions in the Middle East pushed crude oil prices higher last week, CPC Corp, Taiwan (台灣中油) and Formosa Petrochemical Corp (台塑石化) said yesterday. International crude oil prices last week rose for the third consecutive week due to an escalating conflict between Israel and Iran, as the market is concerned that the situation in the Middle East might affect crude oil supply, CPC and Formosa said in separate statements. Front-month Brent crude oil futures — the international oil benchmark — rose 3.75 percent to settle at US$77.01
RISING: Strong exports, and life insurance companies’ efforts to manage currency risks indicates the NT dollar would eventually pass the 29 level, an expert said The New Taiwan dollar yesterday rallied to its strongest in three years amid inflows to the nation’s stock market and broad-based weakness in the US dollar. Exporter sales of the US currency and a repatriation of funds from local asset managers also played a role, said two traders, who asked not to be identified as they were not authorized to speak publicly. State-owned banks were seen buying the greenback yesterday, but only at a moderate scale, the traders said. The local currency gained 0.77 percent, outperforming almost all of its Asian peers, to close at NT$29.165 per US dollar in Taipei trading yesterday. The
RECORD LOW: Global firms’ increased inventories, tariff disputes not yet impacting Taiwan and new graduates not yet entering the market contributed to the decrease Taiwan’s unemployment rate last month dropped to 3.3 percent, the lowest for the month in 25 years, as strong exports and resilient domestic demand boosted hiring across various sectors, the Directorate-General of Budget, Accounting and Statistics (DGBAS) said yesterday. After seasonal adjustments, the jobless rate eased to 3.34 percent, the best performance in 24 years, suggesting a stable labor market, although a mild increase is expected with the graduation season from this month through August, the statistics agency said. “Potential shocks from tariff disputes between the US and China have yet to affect Taiwan’s job market,” Census Department Deputy Director Tan Wen-ling
RSS