The Consumer Protection Association in Taiwan (CPAT) yesterday said it is opening applications for customers to join a class-action lawsuit against True Yoga Fitness, which abruptly ceased operations in Taiwan on Oct. 1.
Those who have not received full refunds can apply through Dec. 15 by filling out forms available on the CPAT Web site and mail them back with receipts or other proof of purchase to the CPAT office in Kaohsiung, the association told a news conference.
Lawyer Liu Shu-ching (劉淑清) urged affected customers to join the lawsuit, calling it "the last line of defense" after the chain went out of business, leaving many unable to reclaim losses from paid subscription fees or unused classes.
Photo: CNA
Singapore-based fitness chain True Yoga Fitness suspended operations at six out of 13 outlets in Taipei, New Taipei City and Taoyuan on Sept. 23 without prior notice.
The company later announced on Sept. 30 that it would cease all operations from Oct. 1 and begin bankruptcy and liquidation proceedings, citing heavy losses from the COVID-19 pandemic and a weak economy.
If more than 20 people suffer losses in an alleged consumer rights violation case, consumer protection groups can pursue a class-action lawsuit on behalf of members, according to the Consumer Protection Act (消費者保護法).
The victims do not have to pay court fees or appear in court, the CPAT said.
For more information, victims can call the CPAT at (07)9700726, contact the Executive Yuan’s Consumer Protection Committee, or reach out to consumer services centers in their cities, the CPAT said.
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