New Taipei City topped other cities across the nation in the number of complaints filed about cable TV services, a report published yesterday by the National Communications Commission (NCC) showed.
The annual report showed that the commission received 1,096 complaints last year from consumers about their cable TV subscriptions.
About 22.8 percent of the complaints were about customer service, such as busy hotlines, followed by 19.43 percent about the channel lineup and 13.32 percent about signal disruptions, the report showed.
Other sources of complaints from subscribers included cable service fees (12.96 percent), the installation of set-top cable boxes and charges for boxes (7.85 percent), and advertisement and subtitles (5 percent), it showed.
The report showed that 23.45 percent of the complaints were filed by cable service subscribers in New Taipei City — the highest among cities and counties nationwide — followed by subscribers in Taipei (21.62 percent) and those in Taichung (8.85 percent).
Subscribers filed 284 complaints against China Network Systems, or 25.91 percent of the complaints, followed by Kbro Co at 18.52 percent and Taiwan Broadband Communications at 10.95 percent.
Last year, 5.07 million people nationwide had cable TV subscriptions, down 150,000 from 2017, commission data showed.
The National Immigration Agency (NIA) said yesterday that it will revoke the dependent-based residence permit of a Chinese social media influencer who reportedly “openly advocated for [China’s] unification through military force” with Taiwan. The Chinese national, identified by her surname Liu (劉), will have her residence permit revoked in accordance with Article 14 of the “Measures for the permission of family- based residence, long-term residence and settlement of people from the Mainland Area in the Taiwan Area,” the NIA said in a news release. The agency explained it received reports that Liu made “unifying Taiwan through military force” statements on her online
A magnitude 5.7 earthquake struck off Taitung County at 1:09pm today, the Central Weather Administration (CWA) said. The hypocenter was 53km northeast of Taitung County Hall at a depth of 12.5km, CWA data showed. The intensity of the quake, which gauges the actual effect of a seismic event, measured 4 in Taitung County and Hualien County on Taiwan's seven-tier intensity scale, the data showed. The quake had an intensity of 3 in Nantou County, Chiayi County, Yunlin County, Kaohsiung and Tainan, the data showed. There were no immediate reports of damage following the quake.
Actor Darren Wang (王大陸) is to begin his one-year alternative military service tomorrow amid ongoing legal issues, the Ministry of the Interior said yesterday. Wang, who last month was released on bail of NT$150,000 (US$4,561) as he faces charges of allegedly attempting to evade military service and forging documents, has been ordered to report to Taipei Railway Station at 9am tomorrow, the Alternative Military Service Training and Management Center said. The 33-year-old would join about 1,300 other conscripts in the 263rd cohort of general alternative service for training at the Chenggong Ling camp in Taichung, a center official told reporters. Wang would first
MINOR DISRUPTION: The outage affected check-in and security screening, while passport control was done manually and runway operations continued unaffected The main departure hall and other parts of Terminal 2 at Taiwan Taoyuan International Airport lost power on Tuesday, causing confusion among passengers before electricity was fully restored more than an hour later. The outage, the cause of which is still being investigated, began at about midday and affected parts of Terminal 2, including the check-in gates, the security screening area and some duty-free shops. Parts of the terminal immediately activated backup power sources, while others remained dark until power was restored in some of the affected areas starting at 12:23pm. Power was fully restored at 1:13pm. Taoyuan International Airport Corp said in a
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