Taiwan Taoyuan International Airport won a total of 11 awards from UK-based consultancy firm Skytrax this year, including world’s best airport staff service and best airport staff in Asia.
Taiwan took second place in airport immigration, up from the third place last year.
It was also ranked No. 3 among the airports with passenger volume of between 30 million and 40 million per year, up from No. 4 last year.
The nation’s ranking also climbed from No. 10 last year to No. 4 this year in airport security. A similar improvement was seen in the category of baggage delivery, with the ranking rising from No. 9 last year to No. 4 this year. Taiwan’s international transit airport ranking also rose from No. 9 last year to No. 4 this year.
Skytrax ranked Taoyuan airport the ninth-best airport in Asia and No. 17 in the Top 100 airports around the world, up from No. 10 and No. 18 respectively.
In addition, the airport was ranked No. 8 for airport leisure amenities and No. 9 for airport shopping.
“The category of airport staff evaluates the service quality experienced by travelers in the airport, which is the most important part of the airport experience,” Taoyuan International Airport Co (TIAC) said in a statement, adding that the evaluations focus on service efficiency and the attitudes of service personnel at the airlines’ check-in counters, security and immigration, as well as the shopping and dining areas.
“The fact that Taoyuan airport can win these two top prizes in terms of the airport staff service shows the airport offers world-class service quality, and Taiwan’s soft power is recognized by the international community,” the airport company said.
According to the TIAC, Skytrax gathered 12.85 million questionnaires from travelers from 110 countries, covering 410 airports around the world.
The UK-based consultancy firm does not charge the airports for participating in the airport surveys, nor does the company accept sponsorships from the airports.
To participate in the survey, travelers fill in questionnaires online. As such, the awards given by Skytrax are called the “Passengers Choice Awards.”
Without completed infrastructure and training, the expedited sale of new F-16s from the US could become a burden rather than a help, a military official said yesterday. Reuters on Thursday last week reported that Washington is looking to accelerate the delivery of 66 new F-16C/D Block 70 aircraft in response to what it sees as increasing intimidation by Beijing. Under the terms of the original US$8 billion deal signed in 2019, the US is expected to deliver a single-seater and double-seater for testing next year, then deliver the 66 new aircraft in batches of four or five from 2024 to 2026. The officials
SLIGHTS: Beijing intends to display pro-unification messages and prominently feature Taiwanese volunteers in its propaganda videos, an official said Taiwanese officials are poised to boycott next month’s Beijing Winter Olympics, an official with knowledge of the matter said yesterday, citing concerns that China would slight Taiwan during the Games. This year’s Winter Olympics are scheduled to open on Friday next week amid a diplomatic boycott by Australia, Belgium, Canada, Denmark, Lithuania, New Zealand, the UK and the US in response to China’s human rights abuses against Uighurs in Xinjiang and crackdowns on democracy advocates in Hong Kong. Speaking on condition of anonymity, the official said that a Cabinet-appointed task force has determined that Taiwan’s delegation would abstain from the opening and
INCREASED COOPERATION: Part of the funding is to be used to further the aims of a Taiwan-US human resources development platform launched in 2015, a source said An increase of ￥100 million (US$878,765) to Japan’s annual foreign affairs budget is for “advancing the Japan-Taiwan relationship,” information published on the Japanese Ministry of Foreign Affairs’ Web site showed. The ministry’s budget for last year was ￥1.7 billion; it was increased to ￥1.8 billion for this year. The ministry wrote that the additional funding was to be used for “cooperating with allies and like-minded countries to safeguard the universal values of the international community.” Regarding Taiwan specifically, the ministry said that it was “responding to an increasingly complex security and economic environment,” and that it aimed to “strengthen diplomacy and cooperation
A majority of Japanese feel friendly toward Taiwan, with almost half of respondents in a poll saying that they want to visit the country after COVID-19 travel curbs are eased, the Taipei Economic and Cultural Representative Office in Japan said yesterday. The office said that 75.9 percent of respondents said they feel friendly toward Taiwan, citing as reasons the friendliness and politeness of Taiwanese, the long history of ties between the two nations, and the strength of bilateral trade. More than one-quarter of respondents — 26.4 percent — said they had traveled to Taiwan, while 47.8 percent said they would like to
RSS