Taiwan Taoyuan International Airport won a total of 11 awards from UK-based consultancy firm Skytrax this year, including world’s best airport staff service and best airport staff in Asia.
Taiwan took second place in airport immigration, up from the third place last year.
It was also ranked No. 3 among the airports with passenger volume of between 30 million and 40 million per year, up from No. 4 last year.
The nation’s ranking also climbed from No. 10 last year to No. 4 this year in airport security. A similar improvement was seen in the category of baggage delivery, with the ranking rising from No. 9 last year to No. 4 this year. Taiwan’s international transit airport ranking also rose from No. 9 last year to No. 4 this year.
Skytrax ranked Taoyuan airport the ninth-best airport in Asia and No. 17 in the Top 100 airports around the world, up from No. 10 and No. 18 respectively.
In addition, the airport was ranked No. 8 for airport leisure amenities and No. 9 for airport shopping.
“The category of airport staff evaluates the service quality experienced by travelers in the airport, which is the most important part of the airport experience,” Taoyuan International Airport Co (TIAC) said in a statement, adding that the evaluations focus on service efficiency and the attitudes of service personnel at the airlines’ check-in counters, security and immigration, as well as the shopping and dining areas.
“The fact that Taoyuan airport can win these two top prizes in terms of the airport staff service shows the airport offers world-class service quality, and Taiwan’s soft power is recognized by the international community,” the airport company said.
According to the TIAC, Skytrax gathered 12.85 million questionnaires from travelers from 110 countries, covering 410 airports around the world.
The UK-based consultancy firm does not charge the airports for participating in the airport surveys, nor does the company accept sponsorships from the airports.
To participate in the survey, travelers fill in questionnaires online. As such, the awards given by Skytrax are called the “Passengers Choice Awards.”
Yangmingshan National Park authorities yesterday urged visitors to respect public spaces and obey the law after a couple was caught on a camera livestream having sex at the park’s Qingtiangang (擎天崗) earlier in the day. The Shilin Police Precinct in Taipei said it has identified a suspect and his vehicle registration number, and would summon him for questioning. The case would be handled in accordance with public indecency charges, it added. The couple entered the park at about 11pm on Thursday and began fooling around by 1am yesterday, the police said, adding that the two were unaware of the park’s all-day live
A former soldier and an active-duty army officer were yesterday indicted for allegedly selling classified military training materials to a Chinese intelligence operative for a total of NT$79,440. The Taipei District Prosecutors’ Office indicted Chen Tai-yin (陳泰尹) and Lee Chun-ta (李俊達) for contravening the National Security Act (國家安全法) and the Anti-Corruption Act (貪污治罪條例). Chen left the military in September 2013 after serving alongside then-staff sergeant Lee, now an army lieutenant, at the 21st Artillery Command of the army’s Sixth Corps from 2011 to 2013, according to the indictment. Chen met a Chinese intelligence operative identified as “Wang” (王) through a friend in November
Yangmingshan National Park’s Qingtiangang (擎天崗) nature area has gone viral after a park livestream camera observed a couple in the throes of intimate congress, which was broadcast live on YouTube, drawing large late-night crowds and sparking a backlash over noise, bright lights and disruption to wildlife habitat. The area’s livestream footage appeared to show a couple engaging in sexual activity on a picnic table in the park on Friday last week, with the uncensored footage streamed publicly online. The footage quickly spread across social media, prompting a tide of visitors to travel to the site to “check in” and recreate the
Minister of Digital Affairs Lin Yi-ching (林宜敬) yesterday cited regulatory issues and national security concerns as an expert said that Taiwan is among the few Asian regions without Starlink. Lin made the remarks on Facebook after funP Innovation Group chief executive officer Nathan Chiu (邱繼弘) on Friday said Taiwan and four other countries in Asia — China, North Korea, Afghanistan and Syria — have no access to Starlink. Starlink has become available in 166 countries worldwide, including Ukraine, Malaysia, the Philippines and Vietnam, in the six years since it became commercial, he said. While China and North Korea block Starlink, Syria is not
RSS