Chunghwa Telecom Co, the nation's biggest phone company, said yesterday that it had restored voice services to the US, Canada and China by rerouting connections after earthquakes on Tuesday damaged two undersea cables.
Voice services to Hong Kong and Singapore were expected to be partially restored soon as the company completes agreements on rerouting the connections, Chunghwa vice president Leng Tai-feng (冷台芬) said by telephone last night.
Chunghwa Telecom said it activated its backup system and was relying on two remaining undersea cables. But it would take at least two to three weeks to restore the damaged cables and restore normal data services, the company said.
Links to the US, Japan, China and Southeast Asia were damaged by the quakes on Tuesday night, and millions of Internet and telephone connections across Asia were severely disrupted or slowed yesterday. Banks and businesses across the region also reported problems with communications.
HSBC customers, for instance, were unable to access online banking services in Taiwan, Hong Kong and China, said Vinh Tran, a company spokeswoman in Hong Kong.
Securities traders in Hong Kong and Singapore were unable to obtain prices and complete orders after networks linking financial companies were disrupted.
Dealers said, however, that because it is around Christmas, the impact would be less serious.
Chunghwa Telecom estimates that about 30 percent of its users of overseas data transmission have been affected, with those in Southeast Asia suffering most.
Chunghwa earlier yesterday said that telephone calls to the US were down to 40 percent of normal capacity, while calls to China were down to 10 percent and 11 percent for Japan.
It promised to compensate clients by charging lower fees. It also said it had sought help from other undersea cable suppliers and telecom operators to improve its services.
"Data is more difficult to restore because it is high speed," Leng said.
Primary cables were being repaired by another company, she added.
Taiwan's undersea communications cable system consists of seven lines extending from the northern and southern points of the island. The quake damaged the two southern lines.
Chunghwa said the damaged portions of the cables would be pulled to the surface and repaired aboard a ship.
Damaged cables include the APCN2 cable and Sea-Me-We3 cables, Leng said. Eight STM-1 cables from Okinawa and 4 STM-1 cables from Shanghai are acting as backup, Chunghwa said. The company may also use the ST-1 satellite in the meantime.
‘HERO OF THE ERA’: President Tsai Ing-wen expressed deep sadness at Lee’s passing, and told the government to assist his family with all their needs Former president Lee Teng-hui (李登輝) passed away at 7:24pm yesterday at Taipei Veterans General Hospital. He was 97 years old. The hospital stated the cause of death as septic shock and multiple organ failure. Lee had been hospitalized there since February, when he choked on a mouthful of milk at home. He was later diagnosed with pulmonary infiltrates and aspiration pneumonia. The hospital said that Lee had been treated with antibiotics, but that his health had not improved, as his advanced age and diabetes had inhibited his immune system and led to recurring infections. During his hospitalization, Lee underwent daily kidney dialysis, which removed
‘WEAK POSITIVE’: The man arrived in Taiwan in May and was quarantined for two weeks, Chen Shih-chung said, adding that he might be infected a long time ago The government is considering tightening mask-wearing rules again in light of a potential domestic COVID-19 infection, Minister of Health and Welfare Chen Shih-chung (陳時中) said yesterday. The Central Epidemic Command Center (CECC) confirmed seven new COVID-19 cases, six of which are imported. The other case involves a Belgian engineer who entered Taiwan on May 3 and remained in quarantine until May 17, said Chen, who heads the CECC. Although the source of infection has yet to be identified, the case could end the nation’s record of not having any domestic cases in the previous 110 days. The Belgian, in his 20s, is a technician
RECEIVING TREATMENT: President Tsai Ing-wen, Vice President William Lai and Premier Su Tseng-chang visited former president Lee Teng-hui yesterday morning Taipei Veterans General Hospital yesterday rebutted speculation that former president Lee Teng-hui (李登輝) had died a day earlier, saying that he was weak, but receiving treatment. The hospital said the 97-year-old Lee was not in good condition and needed ongoing care, adding that if there are any changes in his condition, it would make those public. The comments came after rumors emerged online on Tuesday that Lee had died after being hospitalized since early February. Soon after the unsubstantiated rumors emerged, reporters started flocking to the hospital seeking confirmation. Lee was admitted to Taipei Veterans General Hospital on Feb. 8 after choking while drinking
THAI CASE UPDATE: Twenty-nine close contacts of the worker have been tested with two types of tests, including 18 dorm mates, with 28 negative results so far Five imported cases of COVID-19, four from the Philippines and one from Hong Kong, were reported yesterday, bringing the total confirmed cases in Taiwan to 467, the Central Epidemic Command Center (CECC) said yesterday. The four returning from the Philippines were on the same flight, and the local health department has identified 15 people who had direct contact with them — including 10 passengers in the two rows in front or behind them, who have been put under 14-day home isolation, and five crew members, who will practice 14-day self-health management, said Centers for Disease Control (CDC) Deputy Director-General Chuang Jen-hsiang