"Some customers will be comfortable with this, others will consider it a gross infringement of privacy. The important point is that the technology is too powerful to be unregulated," the trained legal adviser said.
"If anyone had told me two years ago that we would soon be in a position where it would be normal for many of us to be under 24-hour a day surveillance, I would have told them not to be ridiculous. But now it looks like [it's] happening."
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