Chunghwa Post announced yesterday that it is to close five post offices in May as part of its plan to enhance operational efficiency.
Spokesperson Wang Shu-min (王淑敏) said the move was necessary as the company has streamlined the procedures to process different services, adding that many of its customers are using its banking services online.
Wang said the five offices to be closed are the Nangang Combined Logistic Command Post Office (南港聯勤郵局) in Taipei, Xindian Quchi Post Office (新店屈尺郵局) in New Taipei City, Longtan Xinxin Post Office (龍潭興興郵局) in Taoyuan, Taichung Jianguo Road Post Office (建國路郵局) in Taichung and Air Force Academy Post Office in Kaohsiung.
Wang said the services provided by the five offices would be taken over by five other offices. People opening accounts at any one of the soon-to-be-closed offices can continue accessing their accounts at the five nearby offices, she said.
The five offices that are closing had issued 3,236 debit cards and 6,339 ATM cards, Wang said, adding that cardholders would be asked to return to the post offices and receive new cards within six months of the offices’ closure.
Wang said that each of the five offices has only one to two employees and serves less than 100 people per day. The employees would be transfered to nearby post offices and would not lose their jobs, she said.
The plan needs to be approved by the Ministry of Transportation and Communications, Wang said, adding that Chunghwa Post plans to merge more post offices next year.
Regarding the criteria for mergers, the company said last year that it would target offices whose business volumes have declined significantly in recent years, as well as those whose businesses can be easily absorbed by other branches located within a 1km radius.
None of the offices in remote areas and outlying islands would be closed, it said.
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