An online service that allows applicants to fill in their personal details and make an appointment to apply in person for a new passport has helped reduce the time needed to process applications, a Ministry of Foreign Affairs official said yesterday.
The new service has been running smoothly since it was launched in late December last year, Bureau of Consular Affairs Deputy Director-General Ray Mou (牟華瑋) told a press conference at the ministry.
About 2,000 people have used the Web site so far, he said.
Applicants can use the Web site to choose a time period they would like to visit the bureau in Taipei to complete the application procedure.
“The passport application procedure can be completed in less than 10 minutes,” Mou said.
Previously, people applying for a passport had to visit one of the bureau’s offices around the nation to fill out an application form, a process that sometimes lasted up to a half-hour, he said.
If the new system continues to ease the application process, the bureau will include its offices in central and southern Taiwan in the program in the middle of the year, he added.